Customer Engagement, Outreach Assistant ( 1 year contract)

ELITEZ PTE. LTD.; Singapore; On-site; SGD 15,000 - 18,000; Part time

Job summary

ELITEZ PTE. LTD. is seeking a customer-focused individual to support public engagement activities and assist members of the public with enquiries and registration-related matters.

The role involves engaging at various healthcare locations in the West/West-Central region of Singapore, with an hourly rate of $12. You will interact with the public, assist with registration, and provide guidance on services and programmes, while supporting events and handling basic admin tasks.

Qualifications

• Comfortable standing and engaging with the public for extended periods.
• Pleasant, approachable and professional demeanour.
• Proactive in initiating conversations with the public.
• Good communication and interpersonal skills.
• Comfortable using mobile applications and basic computer systems.
• Able to work independently as well as in a team.
• Occasional weekend commitments are required.

Responsibilities

• Engage and interact with members of the public at designated locations and events.
• Assist with registration and provide guidance on services and programmes.
• Answer enquiries and provide clear information to members of the public.
• Initiate conversations and actively approach members of the public.
• Support community outreach activities and events when required.
• Perform basic administrative duties
• Work closely with the team to ensure smooth event operations.

Skills

Strong communication

Interpersonal skills

Initiative

Teamwork

Tools

Mobile apps usage

Basic computer systems

Job description

Job Overview

We are looking for a customer-focused individual to support public engagement activities and assist members of the public with enquiries and registration-related matters.

Working Schedule

• Monday to Friday:8:00am – 4:30pm
• Weekends:Weekend events have been occurring more frequently in recent months, so candidates should be comfortable with occasional weekend commitments.
• Public Holidays:No deployment required.

Salary & Employment

• Hourly rate: $12/hour
• Employment will berenewable depending on business needs.

Workplace Location

Various healthcare locations in the West / West-Central region of Singapore

Key Responsibilities

• Engage and interact with members of the public at designated locations and events.
• Assist with registration and provide guidance on relevant services and programmes.
• Answer enquiries and provide clear information to members of the public.
• Initiate conversations and actively approach members of the public.
• Support community outreach activities and events when required.
• Perform basic administrative duties
• Work closely with the team to ensure smooth event operations.

Requirements

• Comfortable standing and engaging with members of the public for extended periods.
• Pleasant, approachable and professional demeanour.
• Proactive in initiating conversations with members of the public.
• Good communication and interpersonal skills.
• Comfortable using mobile applications and basic computer systems.
• Able to work independently as well as in a team.
• Candidates should be comfortable with occasional weekend commitments.

Elitez Pte Ltd | EA Licence: 16C8004| Kwok Kia Wei | Registration No: R2110176