Customer-Centric Laundry Outlet Lead

FOR THE LOVE OF LAUNDRY PTE. LTD.; Singapore; On-site; SGD 25,000 - 30,000; Full time

Job summary

For the Love of Laundry Pte. Ltd. invites a friendly Branch Executive to join our retail outlet team in Singapore. You will greet customers, assist with laundry and dry-cleaning orders, process payments, and keep the store organized.

This full-time role offers on-site work across our Singapore outlets, training, and a supportive team. The position suits someone who can work independently, communicates well in English, and takes pride in delivering reliable service.

Qualifications

• Minimum GCE ‘N’ / ‘O’ Level or equivalent.
• Able to speak and write in good English.
• Friendly, polite, and well-groomed.
• Comfortable using a computer and payment terminal.
• Responsible and able to work independently.
• Good working attitude and willing to learn.
• Retail or customer service experience is helpful, but not compulsory

Responsibilities

• Serve customers at the outlet in a friendly and professional manner.
• Receive garments from customers and return completed orders.
• Check garments, tag items, and enter order details into the system.
• Handle customer questions through walk-in, phone, WhatsApp, or email.
• Collect payments by cash, credit card, or other cashless payment methods.
• Keep the outlet clean, tidy, and presentable.
• Register new customers and update customer details in the system.
• Work with the factory and customer service team when there are customer issues.
• Make sure daily sales, payments, and documents are accurate.

Job description

For the Love of Laundry Pte. Ltd. invites a friendly Branch Executive to join our retail outlet team in Singapore. You will greet customers, assist with laundry and dry-cleaning orders, process payments, and keep the store organized.

This full-time role offers on-site work across our Singapore outlets, training, and a supportive team. The position suits someone who can work independently, communicates well in English, and takes pride in delivering reliable service.