Customer Applications Specialist

Merck Electronics; Singapore; On-site; SGD 75,000 - 95,000; Full time

Job summary

Merck Electronics is looking for a skilled CMP Slurry Application Specialist in Singapore to enhance semiconductor manufacturing processes. You will act as the main technical contact between customers and internal teams.

This role requires a Bachelor's or Master's degree in Chemical Engineering and at least 5 years of experience in CMP processes, along with strong analytical skills. The position offers opportunities for on-site process optimization and collaboration with R&D.

Qualifications

• 5-10+ years of experience in CMP process or slurry development/application in semiconductor.
• Familiarity with various CMP consumables (slurry, pad, conditioner).
• Hands-on experience with metrology tools (e.g., SEM, AFM, defect inspection).

Responsibilities

• Act as primary technical interface between customers and internal teams.
• Support the evaluation, qualification, and troubleshooting of CMP slurry products.
• Conduct on-site process optimization and data analysis.

Skills

CMP process knowledge

Analytical skills

Problem-solving skills

Interpersonal skills

Education

Bachelor's or Master's degree in Chemical Engineering

Tools

Metrology tools

Job description

We're seeking a skilled and motivated CMP Slurry Application Specialist to support the development, qualification, and integration of CMP slurry in advanced semiconductor manufacturing processes. This role involves close collaboration with customer, R&D and manufacturing team to ensure the performance and reliability of slurry solutions across various nodes and applications (e.g., Cu, barrier, oxide, tungsten).

Your Role

• Act as primary technical interface between customers and internal teams for slurry-related inquiries and projects
• Support the evaluation, qualification, and troubleshooting of CMP slurry products at customer site.
• Conduct on-site process optimization, DOE, and data analysis to improve performance metrics such as removal rate, defectivity, selectivity and cost-of-ownership.
• Provide detailed technical feedback to R&D for product improvement and new product development.
• Develop application documentation, technical reports, and presentations for internal and external stakeholders.
• Support failure analysis, root cause investigations, and technical issue resolution.
• Monitor industry trends and customer roadmaps to support slurry development aligned with market needs.

Who You Are

• Bachelor's or Master's degree in Chemical Engineering, Materials Science, Chemistry, or related discipline.
• 5‑10+ years of experience in CMP process or slurry development/application in semiconductor.
• Familiarity with various CMP consumables (slurry, pad, conditioner) and integration challenges.
• Strong analytical and problem‑solving skills; hands‑on experience with metrology tools (e.g., SEM, AFM, defect inspection, profilometry) is a plus.
• Excellent communication and interpersonal skills for effective customer interaction.