Custody Relationship Manager

Bank of China Limited Singapore Branch; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Bank of China Limited Singapore Branch is seeking an experienced client relationship professional to deeply understand client objectives, build trusted relationships, and serve as the main contact for custody clients.

You will manage onboarding, promote cross-selling across deposits, loans, and financial markets, handle credit initiation and risk monitoring, and conduct industry research to propose strategic solutions.

Qualifications

• Bachelor degree from a recognized university.
• 5 years' client relationship experience in the financial industry.
• Knowledge of custody, settlements and clearing preferred.
• Strong English and Chinese communication skills.

Responsibilities

• Maintain relationship with custody clients and be the main point of contact with client and internal stakeholders.
• Manage day-to-day custody activities including onboarding of new clients and fulfilling custodian KPIs.
• Promote cross-selling across deposits, loans, and other financial products to institutional clients.
• Handle credit initiation and risk monitoring for clients, including credit lines and post-loan management.
• Conduct industry research related to non-bank financial institutions and custody business; propose strategic solutions.

Skills

Client relationship management

Cross-selling & business development

Communication skills

English & Chinese proficiency

Custody knowledge

Education

Bachelor degree

Job description

The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our clients.

Responsibilities

• Maintain relationship with new and existing custody clients. Be the main point of contact with client and internal stakeholders. Responsible for the daily management of both domestic and global custody clients, including new client acquisition and onboarding processes b fuylfilling custodian business KPI.
• Promote cross sales and business development and cooperation across various areas such as deposits and loans, and achieve sales KPIs consist of loan & deposit volume, overall operating revenue and asset under custody (AUC).
• Handle credit initiation and management for clients with financing needs, including but not limited to customer credit rating, credit line approval, post-loan management, and various risk monitoring tasks. Drive cross selling of a full range of financial products to institutional clients, including RMB clearing, credit facilities, financial markets, bonds, trade finance with main focus on custody services.
• Conduct industry research related to non-bank financial institutions, custody business.
• Manage client's expectations and propose appropriate strategic business solutions.

Qualifications

• Bachelor degree from a recognized university
• 5 years' of client relationship experience in the financial industry, with strong abilities in client relationship management, marketing. Knowledge of custody business will be a good advantage
• Good understanding on the expectations of both domestic and global financial institutions clients. Familiar with custody business like settlements and clearing, financial markets, capital markets, and risk management
• Ability to manage multiple projects and clients, especially onboarding new clients
• Strong communication and interpersonal skills, good written and verbal English and Chinese is a must so as to provide service to Chinese speaking customers or stakeholders