Client Service Manager

JAC Recruitment Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An investment management firm in Singapore is seeking a Client Services Manager to support regional expansion and client relationships across Asia. The successful candidate will have a strong foundation in finance or related fields and prior experience in client servicing or business development. Proficiency in Chinese is essential for liaising with counterparties. The role involves working closely with various teams, ensuring compliance, and delivering high-quality client interactions.

Qualifications

• 1-2 years of experience in client servicing, business development, or sales in a financial sector.
• Foundational knowledge of financial markets and investment products.
• Ability to manage relationships with distribution partners.

Responsibilities

• Support expansion of regional pipeline across East and Southeast Asia.
• Identify business opportunities and coordinate outreach to clients.
• Collaborate with internal teams for marketing materials and investment solutions.
• Provide client servicing during the subscription process and reporting.

Skills

Client servicing

Business development

Sales

Relationship management

Interpersonal skills

Communication skills

Proficiency in Chinese

Coordination skills

Education

University degree in finance, economics, business, or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Company Overview

A company in the investment management industry is hiring for a Client Services Manager position. This role offers the opportunity to be part of a growing Asia-focused platform, supporting regional expansion and working closely with senior leadership and business development teams. The environment is fast‑paced and entrepreneurial, with exposure to institutional investors across multiple Asian markets.

Job Description

• Support the expansion of a regional pipeline of potential distribution partners across East Asia and Southeast Asia, including private banks, family offices, and securities firms.
• Assist in identifying new business opportunities and coordinating outreach to prospective clients, while supporting ongoing engagement with existing distribution partners.
• Work with internal teams such as investment research, product development, and compliance to support the preparation of marketing materials and customized investment solutions aligned with client needs.
• Coordinate logistics, materials preparation, and follow‑ups for sales and marketing initiatives, including roadshows, investor presentations, webinars, and conferences.
• Provide client servicing support throughout the deal subscription process and post‑investment reporting, ensuring professionalism, confidentiality, and accuracy in all client interactions.
• Ensure adherence to internal policies and external regulatory requirements, upholding ethical and transparent business practices.
• Collaborate closely with regional teams to support revenue objectives, key performance indicators, and the broader growth strategy.

Qualifications

• A good university degree in finance, economics, business, or a related field, or relevant industry experience considered on a case‑by‑case basis.
• One to two years of experience in client servicing, business development, sales, or relationship management within a relevant financial sector.
• Foundational knowledge of financial markets, investment products, and regulatory frameworks, with familiarity in alternative investments considered an advantage.
• Ability to build and manage relationships with distribution partners and institutional clients.
• Proficiency in Chinese with strong written and presentation skills to liaise with Chinese counterparties.
• Self‑motivated and adaptable, able to perform in a dynamic environment with minimal supervision.
• Strong interpersonal, communication, and coordination skills.
• Proficiency in Microsoft Excel, PowerPoint, and Word.