CRM & Platform Transformation Business Analyst

Julius Baer; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Julius Baer in Singapore seeks an experienced Business Analyst to translate business needs into practical technology solutions within the GPS Platform Transformation. You will gather requirements, map end-to-end processes, and design data models, bridging business and technical teams in a dynamic sales and trading environment.

This 12-month contract role collaborates with stakeholders across the organization, focuses on CRM, API integrations, regulatory compliance, and delivering scalable,

Qualifications

• Bachelor’s degree in IT/Computer Science or related field.
• Experience translating business needs into technical solutions.
• Solid CRM understanding and stakeholder collaboration.

Responsibilities

• Identify, document, and prioritise business requirements aligning with strategic goals.
• Analyse current processes, identify gaps, risks and opportunities for improvement.
• Create artefacts: BRDs, user stories, process maps, acceptance criteria, logs, and traceability.
• Define end-to-end user journeys and support architectural and development teams.
• Ensure requirements governance and timely delivery across the project lifecycle.

Skills

Business analysis

Stakeholder management

Agile

API integrations

Data governance

Communication

Education

Bachelor’s degree in IT/Computer Science

Tools

CRM platforms

Job description

Julius Baer in Singapore seeks an experienced Business Analyst to translate business needs into practical technology solutions within the GPS Platform Transformation. You will gather requirements, map end-to-end processes, and design data models, bridging business and technical teams in a dynamic sales and trading environment.

This 12-month contract role collaborates with stakeholders across the organization, focuses on CRM, API integrations, regulatory compliance, and delivering scalable,