CRM & Platform Transformation Analyst (12-Month Contract)

Julius Baer; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Julius Baer in Singapore is seeking an experienced Business Analyst to translate complex business needs into technology solutions within the sales and trading environment. The role focuses on CRM capabilities, data governance, and API integrations to enable scalable platforms and reliable client data.

Reporting to the Head of Sales Platform, you will gather requirements, map end-to-end journeys, and partner with architects and SMEs to deliver measurable improvements.

Qualifications

• Bachelor's degree or higher in computer science, IT, or related field.
• 7+ years of experience in business analysis, preferably in banking.
• Strong CRM experience and front-office/client-coverage knowledge.
• Experience with API integrations and data governance.

Responsibilities

• Analyse business processes, gather requirements, and document specifications.
• Translate business needs into practical technology solutions for CRM and sales apps.
• Collaborate with stakeholders and cross-functional teams from discovery to delivery.
• Ensure compliance with regulatory standards and risk management.

Skills

CRM platforms

API integration

Data governance

Stakeholder comms

Agile delivery

Banking industry

Education

Bachelor's degree in CS/IT

Tools

REST

Job description

Julius Baer in Singapore is seeking an experienced Business Analyst to translate complex business needs into technology solutions within the sales and trading environment. The role focuses on CRM capabilities, data governance, and API integrations to enable scalable platforms and reliable client data.

Reporting to the Head of Sales Platform, you will gather requirements, map end-to-end journeys, and partner with architects and SMEs to deliver measurable improvements.