Credit Documentation & Client Services Specialist

Testing Site - JPMC; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Testing Site - JPMC is seeking a Credit Product Delivery Associate to service Trade and Loan documentation, coordinating post-onboarding records and client inquiries. You will work with Credit, Legal, Compliance and Operations to ensure accurate records and compliant processes.

The role emphasizes data-driven servicing insights, risk awareness, and continuous enhancements within a busy Global Banking Client and Deal Support team based in Singapore.

Qualifications

• Bachelor's degree in Finance, Economics or related discipline.
• Minimum of 3 years of experience in Credit and Transaction Management or documentation.
• Strong analytical skills to proactively identify risks and issues, develop solutions, and escalate in a timely manner.
• Strong communication and interpersonal skills to partner across front office, operations, technology, legal, compliance, and external stakeholders globally.
• Proven ability to manage time-bound projects in a fast-paced environment with excellent organizational and time management skills.
• Detail-oriented and meticulous in managing client documentation.
• Willingness to learn with a forward-thinking mindset.

Responsibilities

• Coordinate and ensure all post-onboarding client documentation are duly executed and records are well-maintained (e.g., board resolutions, authorized signatory updates, callback lists, etc.)
• Address both internal and client queries regarding documentation matters in a prompt and timely manner
• Provide clear guidance to clients in getting Trade / Loan facility-related documentation reviewed and completed (for maintenance purposes)
• Collaborate with cross-functional teams to resolve issues relating to client documents
• Manage complex, non-standard documentation requests and work with various internal partners to review such requests (e.g., Legal, KYC team, Operations)
• Support the team in post deal closing activities (e.g. document management) and client requests (e.g. quarterly limit reports)
• Deliver periodic Service reviews/reports, using data to understand and analyze clients’ enquiries and servicing activities
• Strong risk and control mindset; proactively identify, escal
• Drive continuous process enhancements and efficiency gains across operation workflows and documentation domain

Skills

Credit documentation

Documentation management

Stakeholder communication

Analytical skills

Time management

Attention to detail

Cross-functional collaboration

Education

Bachelor’s Degree in Finance or Economics

Job description

Testing Site - JPMC is seeking a Credit Product Delivery Associate to service Trade and Loan documentation, coordinating post-onboarding records and client inquiries. You will work with Credit, Legal, Compliance and Operations to ensure accurate records and compliant processes.

The role emphasizes data-driven servicing insights, risk awareness, and continuous enhancements within a busy Global Banking Client and Deal Support team based in Singapore.