Credit Administration - Associate

Testing Site - JPMC; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

JPMorgan Chase in APAC is seeking a Credit Administration Associate to support new and existing credit facilities, ensuring compliance with credit policies and accurate limits setup. You will collaborate with internal stakeholders to deliver tailored lending solutions and maintain high standards of client service.

You will contribute to process improvements, participate in regional and global projects, and help drive efficiency while supporting credit monitoring across portfolios.

Qualifications

• Bachelor’s degree required.
• 5+ years’ experience in credit administration.
• Strong decision-making and problem-solving skills.
• Excellent communication and relationship-building abilities.
• Detail-oriented with strong control mindset.

Responsibilities

• Manage new and existing credit facilities for loan transactions across multiple business lines.
• Set up limits in credit (iCRD) and loan systems (Loan IQ).
• Review credit proposals to ensure compliance with facility documentation.
• Establish effective partnerships with the Credit team and other stakeholders.
• Maintain quality measures and data to meet client service standards.
• Monitor and adhere to credit policy developments, escalating queries as needed.
• Own, resolve, and eliminate exceptions, manage KPIs, and facilitate credit monitoring.
• Maintain a robust control environment and follow best practices to prevent control breaches.
• Participate in team, regional, and global projects to drive efficiency and streamline processes.
• Ensure timely and accurate execution of all credit administration tasks.

Skills

Decision making

Communication

Time management

Attention to detail

Problem solving

Relationship building

Adaptability

Planning

MS Office

Cross-functional collaboration

Education

Bachelor's degree

Tools

Loan IQ

MS Office

Job description

Join JPMorgan Chase’s APAC Wholesale Lending Services Middle Office and play a vital role in delivering high-quality credit solutions across diverse business lines. This is an exciting opportunity to advance your career in a dynamic environment, collaborate with industry experts, and contribute to innovative lending services. You’ll develop your skills in credit administration, work on impactful projects, and benefit from a culture that values growth, teamwork, and operational excellence. Be part of a team committed to client service and continuous improvement.

As a Credit Administration Associate in the APAC Traditional Credit Product Middle Office, you will support new and existing credit facilities, ensuring seamless execution and compliance with credit policies. You will collaborate with internal stakeholders to deliver tailored lending solutions and maintain high standards of client service. Your role is essential in upholding a robust control environment and facilitating credit monitoring across portfolios. You will contribute to process improvements and participate in regional and global projects. This position offers exposure to complex credit products and the opportunity to build strong professional relationships.

The APAC Traditional Credit Product Middle Office team provides comprehensive support for credit facility management. You will work with advanced systems and processes to ensure accurate limit setup, documentation review, and data quality. The team values initiative, attention to detail, and a proactive approach to problem-solving. You will have the opportunity to drive efficiency, strengthen controls, and support business growth through participation in strategic projects.

Job responsibilities

• Manage new and existing credit facilities for loan transactions across multiple business lines
• Set up limits in credit (iCRD) and loan systems (Loan IQ)
• Review credit proposals to ensure compliance with facility documentation
• Establish effective partnerships with the Credit team and other stakeholders
• Maintain quality measures and data to meet client service standards
• Monitor and adhere to credit policy developments, escalating queries as needed
• Own, resolve, and eliminate exceptions, manage KPIs, and facilitate credit monitoring
• Maintain a robust control environment and follow best practices to prevent control breaches
• Participate in team, regional, and global projects to drive efficiency and streamline processes
• Ensure timely and accurate execution of all credit administration tasks

Required qualifications, capabilities and skills

• Bachelor’s degree
• Minimum 5 years’ relevant work experience in credit administration
• Strong decision-making skills and ability to propose effective solutions
• Initiative to elevate issues to appropriate parties
• Excellent communication and relationship-building skills
• Ability to deliver dependable, timely, and accurate support
• Flexibility and willingness to accept new assignments in a changing environment
• Strong attention to detail and control-oriented mindset
• Effective time management and planning skills
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, Visio)

Preferred qualifications, capabilities and skills

• Knowledge of Loan IQ system
• Experience with facility documentation
• Sound understanding of credit products, policies, and systems
• Experience supporting cross-business credit facilities
• Exposure to global banking operations
• Experience participating in efficiency and control improvement projects