Credit Product Delivery - Client Service Associate

Testing Site - JPMC; Singapore; In loco; SGD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Testing Site - JPMC is seeking a Credit Product Delivery Associate to service Trade and Loan documentation, coordinating post-onboarding records and client inquiries. You will work with Credit, Legal, Compliance and Operations to ensure accurate records and compliant processes.

The role emphasizes data-driven servicing insights, risk awareness, and continuous enhancements within a busy Global Banking Client and Deal Support team based in Singapore.

Competenze

• Bachelor's degree in Finance, Economics or related discipline.
• Minimum of 3 years of experience in Credit and Transaction Management or documentation.
• Strong analytical skills to proactively identify risks and issues, develop solutions, and escalate in a timely manner.
• Strong communication and interpersonal skills to partner across front office, operations, technology, legal, compliance, and external stakeholders globally.
• Proven ability to manage time-bound projects in a fast-paced environment with excellent organizational and time management skills.
• Detail-oriented and meticulous in managing client documentation.
• Willingness to learn with a forward-thinking mindset.

Mansioni

• Coordinate and ensure all post-onboarding client documentation are duly executed and records are well-maintained (e.g., board resolutions, authorized signatory updates, callback lists, etc.)
• Address both internal and client queries regarding documentation matters in a prompt and timely manner
• Provide clear guidance to clients in getting Trade / Loan facility-related documentation reviewed and completed (for maintenance purposes)
• Collaborate with cross-functional teams to resolve issues relating to client documents
• Manage complex, non-standard documentation requests and work with various internal partners to review such requests (e.g., Legal, KYC team, Operations)
• Support the team in post deal closing activities (e.g. document management) and client requests (e.g. quarterly limit reports)
• Deliver periodic Service reviews/reports, using data to understand and analyze clients’ enquiries and servicing activities
• Strong risk and control mindset; proactively identify, escal
• Drive continuous process enhancements and efficiency gains across operation workflows and documentation domain

Conoscenze

Credit documentation

Documentation management

Stakeholder communication

Analytical skills

Time management

Attention to detail

Cross-functional collaboration

Formazione

Bachelor’s Degree in Finance or Economics

Descrizione del lavoro

Join our Credit Product Delivery team and deliver seamless client experience for lending and trade finance. This role offers exposure across the Commercial & Investment Bank and the opportunity to develop in a dynamic, service-focused environment.

As a Credit Product Delivery Associate within Global Banking Client and Deal Support, you will be the primary contact for servicing matters for Trade and Loans clients, coordinate post-onboarding documentation, address client and internal queries, and support post-deal activities.

You will partner closely with teams across Credit, Legal, Compliance, and Operations to deliver client-focused solutions, maintain a strong risk and controls framework and resolve documentation issues. Your work helps ensure accurate records, effective follow-up, and data-driven insights that enhance client servicing.

Job Responsibilities:

• Coordinate and ensure all post-onboarding client documentation are duly executed and records are well-maintained (e.g., board resolutions, authorized signatory updates, callback lists, etc.)
• Address both internal and client queries regarding documentation matters in a prompt and timely manner
• Provide clear guidance to clients in getting Trade / Loan facility-related documentation reviewed and completed (for maintenance purposes)
• Collaborate with cross-functional teams to resolve issues relating to client documents
• Manage complex, non-standard documentation requests and work with various internal partners to review such requests (e.g., Legal, KYC team, Operations)
• Support the team in post deal closing activities (e.g. document management) and client requests (e.g. quarterly limit reports)
• Deliver periodic Service reviews/reports, using data to understand and analyze clients’ enquiries and servicing activities
• Strong risk and control mindset; proactively identify, escal
• Drive continuous process enhancements and efficiency gains across operation workflows and documentation domain,
  

Required Qualifications, Capabilities, and Skills:

• Bachelor’s Degree in Finance, Economics or other related disciplines
• Minimum of 3 years of experience in Credit and Transaction Management or documentation
• Strong analytical skills to proactively identify risks and issues, develop solutions, and escal in a timely manner.
• Strong communication and interpersonal skills to partner across front office, operations, technology, legal, compliance, and external stakeholders globally
• Proven ability to manage time-bound projects in a fast-paced environment with excellent organizational and time management skills.
• Detail-oriented and meticulous in managing client documentation.
• Willingness to learn with a forward-thinking mindset.
  

Preferred Qualifications, Capabilities, and Skills:

• Proven experience in credit documentation, particularly within Trade & Loans
• Experience in client servicing roles