Credit Control (Collection, Financial Institutions)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 52,000 - 70,000; Full time

Job summary

TRUST RECRUIT PTE. LTD. in Singapore is seeking an experienced Credit Control professional to monitor delinquent accounts, drive recovery actions and minimize non-performing exposure.

You will manage SM/NPL accounts, liaise with legal firms and external parties, prepare monthly recovery reports, and ensure MAS regulatory compliance.

The role requires strong Excel skills, analytical thinking and the ability to work independently or as part of a team.

Qualifications

• Diploma or degree in Finance, Banking, or related discipline.
• 3–5 years of relevant credit control, collection or recovery experience.
• Proficient in MS Office, especially Excel and PowerPoint.
• Strong communication, analytical and problem-solving skills.
• Ability to work independently or in a team; basic knowledge of AI tools.

Responsibilities

• Monitor delinquent accounts and implement recovery actions to minimise NPL exposure.
• Manage SM/NPL accounts, including liaising with legal firms, repossession agents and other external parties.
• Oversee repossessed collateral disposal and loan settlement quotations.
• Prepare monthly recovery reports, NPL projections and loan write-off proposals.
• Ensure compliance with MAS regulatory requirements, internal policies and SOPs.
• Assist in team supervision and daily operational management.
• Support regulatory reporting, management presentations, account analysis and risk monitoring.
• Coordinate collateral valuations, payment verification, reconciliations and CBS data maintenance.
• Handle customer enquiries and participate in ad-hoc projects.

Skills

Communication

Analytical skills

Problem-solving

Teamwork

Independent work

Education

Diploma or Degree in Finance, Banking, Business or related discipline

Tools

Microsoft Office

Excel

PowerPoint

Job description

Job Responsibilities:

• Monitor delinquent accounts and implement recovery actions to minimise NPL exposure.
• Manage SM/NPL accounts, including liaising with legal firms, repossession agents and other external parties.
• Oversee repossessed collateral disposal and loan settlement quotations.
• Prepare monthly recovery reports, NPL projections and loan write-off proposals.
• Ensure compliance with MAS regulatory requirements, internal policies and SOPs.
• Assist in team supervision and daily operational management.
• Support regulatory reporting, management presentations, account analysis and risk monitoring.
• Coordinate collateral valuations, payment verification, reconciliations and CBS data maintenance.
• Handle customer enquiries and participate in ad-hoc projects.
  

Job Requirements:

• Diploma or Degree in Finance, Banking, Business or a related discipline.
• Minimum 3 - 5 years of relevant credit control, collection or recovery experience within a financial institution.
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
• Strong communication, analytical and problem-solving skills.
• Able to handle challenging situations professionally and work independently or within a team.
• Basic knowledge of AI tools and applications.