COO, ISAP Asia Pacific — Strategic Tech & Transformation

Crédit Agricole CIB; Singapore; On-site; SGD 200,000 - 280,000; Full time

Job summary

Crédit Agricole CIB in Singapore seeks a senior leader to oversee the ISAP COO Office, guiding technology risk, governance and transformation across Asia Pacific. You will manage budgets, vendor relationships, and cross-functional initiatives to deliver strategic outcomes with strong governance and risk controls.

The role requires extensive COO experience in financial services, leadership across multi-national teams, and the ability to drive improvements in security, BCP, and service delivery

Qualifications

• Bachelor's degree in information technology, Engineering, Business Administration, Finance, or related discipline.
• Master's degree (MBA or equivalent) preferred.
• Extensive COO/technology risk management and transformation experience in financial services.

Responsibilities

• Lead COO Office teams in ISAP and oversee activities to deliver on time and with quality.
• Oversee budget and financial management to meet target objectives.
• Manage operational support and facilities, and ensure technology risk management compliance.
• Oversee security and business continuity planning (BCP).
• Monitor IT service delivery for the ISAP platform and oversee SLA governance.
• Lead sourcing, procurement processes, and external contractor management.
• Coordinate internal/external communications and cross-functional projects.
• Support ISAP transformation roadmap including geo-sourcing, AI, and workforce initiatives.

Skills

Operational & Strategic Management

Leadership & Management

Financial & Commercial Acumen

Communication & Stakeholder Management

Education

Bachelor Degree / BSc Degree or equivalent

Master's degree preferred

Job description

Crédit Agricole CIB in Singapore seeks a senior leader to oversee the ISAP COO Office, guiding technology risk, governance and transformation across Asia Pacific. You will manage budgets, vendor relationships, and cross-functional initiatives to deliver strategic outcomes with strong governance and risk controls.

The role requires extensive COO experience in financial services, leadership across multi-national teams, and the ability to drive improvements in security, BCP, and service delivery