Control Manager Associate: Data-Driven Risk & Process

JPMORGAN CHASE BANK, N.A.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase Bank, N.A. in Singapore seeks a Control Manager - Associate to lead risk and control design across operations, partnering with stakeholders to strengthen the first line of defense.

You will drive proactive risk management, leverage analytics and digital tools, and deliver strategic initiatives to improve resilience and efficiency while ensuring compliant processes supporting clients and market integrity.

Qualifications

• Bachelor’s degree required.
• At least 5 years of experience in financial services with a background in operations, controls, audit, quality assurance, operational risk management, or compliance.
• Ability to analyze, question, and challenge end-to-end processes and implement enhanced control methods.
• Excellent problem-solving, verbal, and written communication skills with the ability to influence at all levels, including senior executives and external partners.
• Exceptional attention to detail, strong organization, and the ability to manage multiple priorities in a high-pressure environment.

Responsibilities

• Conduct proactive risk and control reviews to identify weaknesses and determine root causes.
• Design, enhance, and validate controls to ensure they are robust, well documented, and operating effectively.
• Facilitate end-to-end operating environment reviews, including metrics, failure modes, and roles and responsibilities, and re-engineer processes with innovative ideas.
• Provide independent challenge and articulate risk, issues, and impact-weighted solutions to stakeholders.
• Facilitate implementation of process improvements, automation, and strategic initiatives to enhance control effectiveness and reduce risk.
• Champion the use of data analytics and digital tools to monitor performance and inform decisions.
• Partner with middle office, trade support, and product teams to strengthen front-to-back control design.
• Establish clear change management protocols to sustain control health during new or modified products and services.
• Define and track key risk indicators and metrics; elevate breaches and drive remediation to closure.
• Prepare and deliver concise updates for senior management and external stakeholders on risk and control landscape and roadmap progress.
• Foster a culture of innovation, continuous improvement, and accountability across operations

Skills

Communication

Problem solving

Attention to detail

Prioritization

Education

Bachelor’s degree

Tools

Alteryx

Tableau

Python

VBA

SQL

Job description

JPMorgan Chase Bank, N.A. in Singapore seeks a Control Manager - Associate to lead risk and control design across operations, partnering with stakeholders to strengthen the first line of defense.

You will drive proactive risk management, leverage analytics and digital tools, and deliver strategic initiatives to improve resilience and efficiency while ensuring compliant processes supporting clients and market integrity.