Contract Logistics Customer Onboarding Project Manager

Kuehne+Nagel; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Kuehne+Nagel in Singapore is hiring a Contract Logistics Customer Onboarding Project Manager to set-up, execute, and coordinate customer and internal implementations for the Project Sponsor using our onboarding methodology and Zero Failure processes.

You will collaborate with internal and external stakeholders to deliver onboarding projects on time, within budget, and to quality standards, while managing scope, progress, and risks across multiple locations.

Qualifications

• Experience in project management roles within contract logistics, supply chain, or freight forwarding.
• Proven experience in customer onboarding, implementation, or transition management within logistics environments.
• Demonstrated ability to manage multiple onboarding/implementation projects simultaneously across different locations.

Responsibilities

• Set-up, execute and coordinate customer and internal implementations for the Project Sponsor.
• Apply onboarding methodology and Zero Failure processes across projects.
• Provide status reporting and manage scope, budget, risks across countries and teams.

Skills

Project management

Logistics experience

Stakeholder management

Job description

It's more than a job

As a Contract Logistics Customer Onboarding Project Manager at Kuehne+Nagel, your primary objective will be to set-up, execute, manage + coordinate customer + internal implementations on behalf of the Project Sponsor, using our customer on-boarding methodology + Zero Failure processes.

How you create impact

Your primary objective will be to set-up, execute, manage + coordinate customer + internal implementations on behalf of the Project Sponsor, using our customer on-boarding methodology + Zero Failure processes. You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives.

• To support the assigned project team as well as supporting, coaching + challenging project team members + providing guidance on projects, career + development.
• To ensure that assigned projects are implemented on time, within budget + with the right quality, ensuring that all relevant methodologies + the Zero Failure processes are followed at all times.
• To manage the scope (+ scope changes), project progress, project budget + risks within the assigned projects + between different countries, plus maintaining all project documentation.
• To provide internal + external (customer) status reporting on time.

What we would like you to bring

• Experience in project management roles within contract logistics, supply chain, or freight forwarding
• Proven experience in customer onboarding, implementation, or transition management within logistics environments
• Demonstrated ability to manage multiple onboarding/implementation projects simultaneously across different locations

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.