Contract IT Assistant (non-shift duty) (Bid Ref 61278-1)

InfoTech Services (Hong Kong) Limited; Singapore; On-site; SGD 54,000 - 81,000; Full time

Job summary

InfoTech Services (Hong Kong) Limited seeks a Windows Desktop Support specialist to join a 4-month contract serving the Hong Kong Police Force (HKPF) in Hong Kong. You will support desktop infrastructure, troubleshoot Windows OS, and assist with hardware and software issues under InfoTech’s headcount.

Responsibilities include daily helpdesk tasks, routine administration, and ad-hoc projects as directed by the supervisor. Security vetting is required and prior government exposure is preferred.

Qualifications

• Experience in supporting and maintenance of Windows Desktop and related hardware and software.
• Experience in Help desk call handling.
• Good communication and interpersonal skills.
• Basic knowledge of Windows OS, Microsoft Office, Firefox, Chrome.
• Security vetting is required.

Responsibilities

• Serve a contract assignment under InfoTech's headcount, full-time second to serve the HKPF.
• Assist in providing routine support to HKPF's desktop infrastructure including Windows Operating System (OS) and related hardware and software.
• Troubleshoot and resolve hardware and software issue in Windows environment.
• Handle daily office administration and clerical support.
• Preform any other ad-hoc duties and special projects assigned by the supervisor.

Skills

Experience in Windows Desktop support

Helpdesk call handling

Communication skills

Education

HKDSEE Level 2 in 5 subjects including Chinese and English

Tools

Windows OS

Microsoft Office

Firefox

Chrome

Job description

Number Of Vacancy 1

Relevant Field Others

Nature Contract

Deadline 14 Sep 2026

Contract Period 01 Oct 2026 to 31 Jan 2027 (4 months)

Payroll under InfoTech

Employer Business Government T26 Contract

Location Base Admiralty

Work in Guangdong Province N/A

Monthly Salary Range HK$ N/A - N/A

Project Nature (T26) Provide Windows Desktop Support in Hong Kong Police Force1

Duties

• Serve a contract assignment under InfoTech's headcount, full-time second to serve the HKPF;
• Assist in providing routine support to HKPF's desktop infrastructure including Windows Operating System (OS) and related hardware and software;
• Troubleshoot and resolve hardware and software issue in Windows environment;
• Handle daily office administration and clerical support;
• Preform any other ad-hoc duties and special projects assigned by the supervisor.

Yrs of Total Post-Quali Exp 2.0

Yrs of Relevant Exp 2.0

Requirements

• Experience in supporting and maintenance of Windows Desktop and related hardware and software;
• Experience in Help desk call handling;
• Good communication skill and interpersonal skill;
• Basic knowledge of Windows OS, Microsoft Office, Firefox, Chrome;
• Security vetting is required.

Technical Skills

• . At least 2 years' experience in Infrastructure (INF);
• . At least 2 years' experience in Office Automation (OAN);
• . At least 2 years' experience in PC LAN Support (PLS);
• . At least 2 years' experience in Windows 7/8/10 (W10).

Non-technical Skills

• . At least 2 years' experience in helpdesk call handling (HDT);
• . At least 1 year's experience in work with the Government (GOV).
• - At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
• - At least 2 years' post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity.

Last Update 31 Aug 2026