Contract Database & Systems Engineer (Force Support)

InfoTech Services (Hong Kong) Limited; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

InfoTech Services (Hong Kong) Limited seeks an experienced Database and System Support professional to join a contract assignment serving the HKPF. You will manage production databases, install, configure and maintain systems, and support mission-critical hardware and software.

The role requires 4+ years post-qualification with at least 2 years in a similar capacity; strong English, problem solving, and documentation skills; Linux experience is a plus.

Qualifications

• Knowledge and experience in supporting SNMP monitoring and management solution
• Knowledge and experience in supporting Help Desk Problem Tracking System
• Knowledge and experience in database administration, including installation, configuration and maintenance
• Excellent problem solving and troubleshooting skills
• Strong communication, collaboration, and documentation skills
• Knowledge of Linux and production environments is an advantage
• Good command of both written and spoken English
• Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent
• At least 4 years' post-qualification experience with minimum 2 years in relevant role

Responsibilities

• Manage and administrate production databases, including installation, configuration and maintenance
• Support the Force's mission-critical systems and related hardware and software
• Perform regular patching for the above systems during non-office hours
• Manage production incidents promptly to minimize service impact
• Handle admin tasks: documentation, equipment procurement, data center inventory, cabling, labelling, system health checking, hardware/software maintenance and bill payment
• Provide other services when required

Skills

Problem solving and troubleshooting

Communication and documentation

Linux system administration

Database administration

English proficiency

Education

Bachelor's degree/Higher Diploma in Computer Science or IT

Tools

SNMP monitoring tools

Help Desk ticketing system

MySQL

Linux administration

Infrastructure management

Job description

InfoTech Services (Hong Kong) Limited seeks an experienced Database and System Support professional to join a contract assignment serving the HKPF. You will manage production databases, install, configure and maintain systems, and support mission-critical hardware and software.

The role requires 4+ years post-qualification with at least 2 years in a similar capacity; strong English, problem solving, and documentation skills; Linux experience is a plus.