Constituency Manager

Government Technology Agency (GovTech); Singapore; On-site; SGD 54,000 - 90,000; Full time

Job summary

GovTech in Singapore seeks candidates for a community engagement role focused on understanding resident needs and co-creating programmes to strengthen community connectedness.

You will plan GRO-level activities, support national campaigns, recruit volunteers, and coordinate quiet leadership development. You will also manage GRO social media and communications and ensure financial and procurement processes align with PA rules and regulations.

Qualifications

• Experience in community engagement or people-facing roles is preferred.
• Strong written and verbal communication skills.
• Familiarity with social media platforms for outreach.

Responsibilities

• Engage residents and community partners to understand ground needs and co-create programmes that strengthen community connectedness.
• Plan and execute community activities at GRO and divisional levels, including national campaigns to widen outreach.
• Facilitate formation of groups and coordinate volunteers and GRO members per GRO rules and succession planning.
• Attend GRO meetings, provide admin support, and submit progress reports to PA HQ.
• Manage GROs' social media, develop communications in line with PA guidelines, and communicate policies with cultural sensitivity.
• Ensure financial management of GROs, monitor budgets, prepare grant papers, and assist audit readiness.
• Manage procurement processes, draft specifications, and ensure compliance with procurement guidelines.

Job description

What you will be working on:

• Engage residents and community partners to understand ground needs, gather feedback, and co-create programmes and solutions that strengthen community connectedness and advance PA's People-to-People, People-to-Government, and Government-to-People objectives.
• Plan and execute community activities, programmes, and initiatives at the GRO and divisional levels, including national campaigns organised by PA, the CDC, and GROs, to widen outreach and deepen resident engagement.
• Facilitate the formation and development of interest groups, informal committees, and local communication networks, and coordinate the recruitment, appointment, and reappointment of volunteers and GRO members in accordance with GRO Rules & Regulations and succession planning considerations.
• Attend monthly GRO meetings, provide administrative and logistical support to GROs, and submit timely progress reports to PA HQ to ensure effective implementation of community activities.
• Manage GROs' social media platforms and digital assets, develop communications and marketing materials in accordance with PA guidelines, and communicate government policies to the community with appropriate cultural sensitivity.
• Ensure proper financial management of GROs, including monitoring budgets, preparing grant papers, and working with the CO Finance Coordinator and GCDO Field Governance to ensure timely preparation of accounts and audit readiness in compliance with PA's Financial Rules and Regulations.
• Manage procurement processes, including drafting specifications and procurement papers for ITQs and ITTs, ensuring compliance with PA's procurement guidelines.
• Maintain accurate records and data, including engagement data, correspondence, and finance documents, ensuring proper handling and storage of personal data in compliance with data protection policies and IM8 Data and Incident Management rules.

What we are looking for:

• Experience - Prior experience in community engagement, social work, grassroots development, or a people-facing role is preferred; candidates with strong co-curricular involvement and demonstrated leadership will also be considered.
• Skills - Strong written and verbal communication skills; ability to engage residents and stakeholders from diverse backgrounds; proficiency in Microsoft Office applications; familiarity with social media platforms (e.g. Facebook, Instagram, TikTok) for community outreach purposes.
• Nice-to-have - Proficiency in a second language (Malay, Mandarin, Tamil, or a dialect) to engage residents from diverse communities; experience in financial administration or procurement (Only shortlisted candidates will be notified).

Shortlisted candidates will go through PA’s structured interview.

Successful candidates will be given a 3-year contract and deployed to CO/CC.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you.

The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development.