Constituency Manager

sggovterp; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

sggovterp is seeking a community engagement professional to strengthen resident connections and support grassroots development. You will plan activities at GRO and divisional levels, recruit volunteers, manage social media, and develop PA-compliant communications.

The role emphasizes collaboration with residents and partners, with responsible financial and procurement practices. The position includes monthly reporting, adherence to data protection, and delivery of programmes aligned with GRO

Qualifications

• Experience in community engagement, social work, grassroots development, or people-facing roles.
• Strong written and verbal communication; engage diverse residents and stakeholders; proficient with MS Office and social media.
• Nice-to-have: proficiency in a second language (Malay, Mandarin, Tamil) and experience in financial administration or procurement.

Responsibilities

• Engage residents and partners to understand needs and co-create programmes.
• Plan and execute community activities at GRO and divisional levels.
• Facilitate formation of interest groups and recruit GRO volunteers.
• Attend monthly GRO meetings and provide progress reports.
• Manage GROs' social media and develop PA-guidelines compliant communications.
• Ensure financial management of GROs and audit readiness.

Skills

Communication skills

Stakeholder engagement

Microsoft Office

Social media outreach

Multilingual ability

Procurement

Tools

Microsoft Office

Social media platforms

Job description

What the role is

What you will be working on:

• Engage residents and community partners to understand ground needs, gather feedback, and co-create programmes and solutions that strengthen community connectedness and advance PA's People-to-People, People-to-Government, and Government-to-People objectives.
• Plan and execute community activities, programmes, and initiatives at the GRO and divisional levels, including national campaigns organised by PA, the CDC, and GROs, to widen outreach and deepen resident engagement.
• Facilitate the formation and development of interest groups, informal committees, and local communication networks, and coordinate the recruitment, appointment, and reappointment of volunteers and GRO members in accordance with GRO Rules & Regulations and succession planning considerations.
• Attend monthly GRO meetings, provide administrative and logistical support to GROs, and submit timely progress reports to PA HQ to ensure effective implementation of community activities.
• Manage GROs' social media platforms and digital assets, develop communications and marketing materials in accordance with PA guidelines, and communicate government policies to the community with appropriate cultural sensitivity.
• Ensure proper financial management of GROs, including monitoring budgets, preparing grant papers, and working with the CO Finance Coordinator and GCDO Field Governance to ensure timely preparation of accounts and audit readiness in compliance with PA's Financial Rules and Regulations.
• Manage procurement processes, including drafting specifications and procurement papers for ITQs and ITTs, ensuring compliance with PA's procurement guidelines.
• Maintain accurate records and data, including engagement data, correspondence, and finance documents, ensuring proper handling and storage of personal data in compliance with data protection policies and IM8 Data and Incident Management rules.

What we are looking for

• Experience - Prior experience in community engagement, social work, grassroots development, or a people-facing role is preferred; candidates with strong co-curricular involvement and demonstrated leadership will also be considered.
• Skills - Strong written and verbal communication skills; ability to engage residents and stakeholders from diverse backgrounds; proficiency in Microsoft Office applications; familiarity with social media platforms (e.g. Facebook, Instagram, TikTok) for community outreach purposes.
• Nice-to-have - Proficiency in a second language (Malay, Mandarin, Tamil, or a dialect) to engage residents from diverse communities; experience in financial administration or procurement

Only shortlisted candidates will be notified.

Shortlisted candidates will go through PA's structured interview.

Successful candidates will be given a 3-year contract and deployed to CO/CC.