Summary
Oversee the day-to-day operations of the condominium to maintain a safe, well-maintained environment and ensure resident satisfaction. This position requires excellent communication, strong organizational skills, and a good understanding of relevant property management regulations.
Responsibilities
- Manage daily condominium operations, ensuring the smooth functioning of facilities and amenities.
- Conduct regular inspections to identify maintenance needs, monitor cleanliness, and uphold safety standards.
- Serve as the primary point of contact for resident enquiries and service requests, addressing issues promptly and professionally.
- Ensure compliance with all statutory regulations, including the Building Maintenance and Strata Management Act, and stay informed about any regulatory changes.
- Oversee contract works to confirm alignment with service agreements, and assist with procuring and evaluating service providers.
- Organize and facilitate the Annual General Meeting (AGM) and monthly council meetings, including preparing agendas, reports, and minutes.
- Communicate meeting outcomes and follow up on action items with relevant stakeholders.
- Coordinate with finance or council members on basic budgeting and invoicing, and maintain accurate records of contracts, resident communications, and regulatory documents.
- Perform additional tasks and responsibilities as needed to support the condominium's operations.
Requirements
- Degree or Diploma in Building/Estate Management or a related field.
- Minimum of 2 years of relevant experience in property management.
- Familiarity with the Building Maintenance and Strata Management Act (or equivalent regulations).
- Strong interpersonal, communication, and customer service skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Excellent problem-solving abilities and attention to detail.