Operation Excellence Executive

Knight Frank; Singapore; On-site; SGD 4,000 - 6,800; Full time

Job summary

Knight Frank Singapore is seeking an Operations Audits Associate to support our Projects and Facilities teams. You will conduct site audits, compile reports, and assist with administrative and M&E coordination to improve building performance.

The role requires keen attention to detail, strong writing, and ability to manage multiple tasks under pressure in a corporate environment. You’ll work closely with site managers and office teams to uphold our standards.

Qualifications

• Experience in facilities management admin with a focus on M&E and customer experience.
• Strong writing and reporting skills with ability to communicate audit findings clearly.
• Able to multitask, prioritise, and work in a corporate environment.

Responsibilities

• Perform site audits across projects and prepare working papers aligned with internal audit standards.
• Analyse risks, identify root causes, and suggest mitigations.
• Communicate audit findings via reports to the site manager and recommend improvements.
• Handle ad-hoc admin duties related to office facilities as needed.

Skills

M&E knowledge

Attention to detail

Multi-task under pressure

Writing skills

Organisational planning

Tools

Microsoft Office

Job description

Who Are We

At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals. A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated. In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.

About The Role

Our Operations Excellence team is responsible for ensuring that the projects that we oversee are operating in line with our established processes and procedures. We conduct audits and prepare reports to ensure that all our teams are working in sync with one another, and bring up potential issues to the attention of those responsible. The candidate will be required to inspect multiple areas of a building, have a keen eye for detail, and have a holistic understanding of administrative, M&E, and customer experience in relation to the facilities management industry.

What You Will Be Doing

• Perform site audits across the projects we manage, administer surveys, and prepare working papers that are aligned with internal audit standards.
• Analyse how risks can be mitigated, and identify the root cause of related issues.
• Communicate audit findings via written reports to the site manager, highlighting areas for improvement and recommending ways to bridge performance gaps.
• Other ad-hoc duties relating to office facilities and office administration (as and when necessary).

We’re Looking For Someone Who’s

• Technical knowledge of M&E.
• Ability to multi-task and work under pressure.
• Attention to detail, high level of accuracy, and problem‑solving skill.
• Good writing skills.
• Strong organisational, analytical, and planning skills.
• Proficient in Microsoft Office.
• Exercise discretion and sound judgment.
• Exude a professional, corporate image and exercise a high level of integrity and work ethic at all times.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.

Competitive salary