Concierge - Damai

Grand Hyatt; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a highly motivated Concierge to join their dynamic team. In this role, you will be the primary point of contact for guests, curating exceptional wellness experiences and providing tailored recommendations. Your passion for wellness and dedication to customer service will ensure that guests have a memorable stay. If you thrive in a vibrant environment and enjoy helping others achieve their wellbeing goals, this is the perfect opportunity for you. Join a forward-thinking organization that values its employees and offers a supportive work culture.

Qualifications

• 6 months experience in a customer-facing role within hospitality or wellness.
• Strong organizational skills and attention to detail.

Responsibilities

• Curate exceptional wellness experiences for hotel guests.
• Manage bookings and handle membership inquiries.

Skills

Customer Service

Communication Skills

Organizational Skills

Interpersonal Skills

Education

GCE ‘O’ Level or above

Job description

Join to apply for the Concierge - Damai role at Grand Hyatt.

Summary

We are seeking a highly motivated and customer-oriented Concierge to join our DAMAI team.

Organization: Grand Hyatt Singapore

Role Overview: As the primary point of contact for our hotel guests and members, you will curate exceptional wellness experiences by providing tailored recommendations for services and experiences within the hotel and Damai. You will manage bookings, handle membership inquiries, and proactively address guest or member needs to ensure a positive and memorable experience.

Qualifications

• Possess GCE ‘O’ level qualification or above.
• A passion for wellness and a genuine desire to help others achieve their wellbeing goals.
• Proven experience of at least 6 months in a customer-facing role within a hotel, spa, commercial gym, yoga studio, or wellness facility.
• Pleasant disposition and well-groomed appearance.
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele.
• Strong organizational skills and attention to detail.
• Able to work shifts, including weekends and public holidays.

Additional Information

• Due to Singapore government work pass quota restrictions, only Singapore Citizens or Permanent Residents will be considered.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Hospitality