Concierge

JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD in Singapore invites experienced professionals to deliver outstanding guest service at luxury events. You will support operations, manage visitors, coordinate with vendors, and uphold premium venue standards while liaising with C-suite and VVIPS.

A diploma and at least three years in luxury hospitality or events are required, with strong English and proactivity.

Qualifications

• Diploma from an accredited institute.
• Minimum 3 years of luxury hospitality/events experience, including coordinating high-profile meetings.
• Experience handling C-suite & VVIPS.
• Strong grooming and professional presentation.

Responsibilities

• Welcome guests with warmth and professionalism, assisting at events and meetings.
• Support operations to ensure seamless event delivery and brand standards.
• Serve as a key contact for clients, guests, and attendees; communicate clearly.
• Coordinate with vendors, caterers, AV, and other service providers to ensure timely delivery.
• Maintain immaculate venues, manage guest flow, and uphold premium service levels.

Skills

Luxury hospitality

Event coordination

English proficiency

C-suite liaison

Cocktail knowledge

Education

Diploma from accredited institute

Tools

Microsoft Office

Job description

Deliver Outstanding Guest Service

• Welcome and assist guests with warmth, professionalism, and attention to detail
• Respond promptly to client and guest inquiries both in person and via email/MS Teams
• Anticipate guest needs and provide proactive assistance throughout events
• Handle requests with efficiency and a genuine service-oriented approach
• Maintain a polished, professional presence at all times

Support Event Operations

• Foster a sense of community and create happiness at work for our team, our client and their guest.
• Creating a welcoming environment for C-suite guest, VVIPs, internal & external customers by providing authentic, caring and timely service.
• Ensure grooming guidelines are maintained to ensure brand consistency
• Handle several tasks simultaneously while maintaining service quality
• Adapt quickly to changing circumstances and last-minute requests
• Stay organized during busy periods and high-volume events
• Coordinate with different departments to ensure seamless operations
• Remain calm and solution-focused under pressure

Visitor Management

• Serve as a key point of contact for clients, guests, and event attendees
• Provide clear, professional written and verbal communication
• Relay important information between clients, vendors, and internal teams
• Prepare event notes and handover reports for seamless coordination
• Respond to inquiries with accuracy and attention to detail

Vendor Coordination

• Liaise with suppliers, caterers, AV technicians, and other service providers
• Ensure vendors arrive on time and have everything needed for successful delivery
• Monitor vendor setup and service quality during events
• Communicate any issues or requirements to the Senior Concierge or management

Operations

• Ensure the auditorium and supporting spaces are immaculately presented
• Conduct regular checks of public areas, restrooms, and event spaces
• Address any cleanliness or presentation issues immediately
• Help maintain inventory of event supplies and materials
• Support the team in upholding premium venue standards

Qualifications

• Minimum 3 years of experience in luxury hospitality, F&B, or tourism sectors, including event coordination experience.
• Managed high profile management team (e.g., C-suite & VVIPS)
• Prior experience to manage meeting room services is an advantage
• Diploma from an accredited institute

Task Skills

• Proficiency with Microsoft Word, Excel and PowerPoint.
• Good command of verbal and written English
• Proactive mindset and ability to manage C-suite and VVIP personnel's
• Knowledge of food handling and white glove service skills are essential Execute premium service standards and readiness to meet expectations
• In-dept knowledge of Wine, Spirits & Beverages (Able to create cocktails)

Personal Skills

• Ability to meet tight schedules and deliver high quality of work
• High level of communication and interpersonal skills
• Good Grooming throughout the day to ensure professionalism