Compliance Surveillance Analyst (Japanese & English)_Contract

NTT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NTT SINGAPORE PTE. LTD. is seeking a Compliance Surveillance Analyst to support communication monitoring and compliance reviews for a leading financial institution.

The role involves reviewing flagged communications, investigating potential concerns, escalating findings to stakeholders, and ensuring timely resolution in accordance with regulatory and internal requirements. The position requires business-level proficiency in Japanese and English, along with strong analytical and investigative

Qualifications

• Proficiency in Japanese and English for written and spoken communication.
• Experience in financial services compliance, surveillance, risk, audit, or regulatory monitoring.
• Strong analytical and investigative abilities to review sensitive communications.
• Excellent written English for case documentation and escalation reports.
• Ability to work with secure bank systems and remote access environments.
• Additional Asian language skills are a plus.

Responsibilities

• Review and assess flagged communications on a daily basis.
• Investigate potential compliance concerns and elevate findings to relevant stakeholders.
• Track cases through to closure within established timelines and service standards.
• Prepare clear, concise, and accurate documentation of reviews, findings, and outcomes.
• Maintain confidentiality and adhere to all regulatory, client, and internal compliance requirements.
• Complete mandatory bank training and comply with firm policies and procedures.

Skills

Japanese language

English language

Analytical skills

Investigative skills

Written English

Job description

We are seeking a Compliance Surveillance Analyst to support communication monitoring and compliance review activities for a leading financial institution. The role involves reviewing flagged communications, conducting investigations, escalating potential concerns, and ensuring timely resolution in accordance with regulatory and internal compliance requirements.

Key Responsibilities

• Review and assess flagged communications on a daily basis.
• Investigate potential compliance concerns and elevate findings to relevant stakeholders.
• Track cases through to closure within established timelines and service standards.
• Prepare clear, concise, and accurate documentation of reviews, findings, and outcomes.
• Maintain confidentiality and adhere to all regulatory, client, and internal compliance requirements.
• Complete mandatory bank training and comply with firm policies and procedures.

Requirements

• Business-level proficiency in Japanese and English (both written and spoken), with the ability to effectively communicate with Japan-based stakeholders and regional teams.
• Experience in financial services compliance, surveillance, risk, audit, or regulatory monitoring environments.
• Strong analytical and investigative skills with the ability to review sensitive communications.
• Excellent written English skills for case documentation and escalation reports.
• Comfortable working with secure bank systems and remote access environments.
• Additional Asian language capabilities are an advantage.