Community Specialist

Esports Tower LLC.; Singapore; Hybrid; SGD 42,000 - 66,000; Full time

Job summary

Razer seeks an Associate Community Specialist to drive rapid growth of its gaming community across Instagram, Discord, Twitter and TikTok. You will create timely content, engage fans, and coordinate with global marketing to execute social strategies.

This role may require evenings, weekends and odd hours to ensure successful community efforts, with hands-on monitoring, reporting and influencer outreach in a fast-paced, gamer-focused environment.

Qualifications

• BA/BS degree in Communications, Marketing, Digital Media or PR, or equivalent practical experience.
• 1-2 years of experience in community management or social media marketing.
• Fluent English is a must; second language is a plus.

Responsibilities

• Manage day-to-day communications on social channels (Instagram, Discord, Twitter, TikTok) to grow engagement.
• Ideate and create engaging content across channels to grow audience and engagement.
• Coordinate with global marketing/product teams to develop and execute social strategies.
• Maintain relationships with influencers/content creators through outreach.
• Manage a social content calendar with regular stakeholder communication.
• Analyze and report on owned social media and external channels to provide insights.
• Perform ad-hoc department administrative duties.

Skills

Content creation

Social media marketing

Community engagement

Trend spotting

Team collaboration

Education

BA/BS in Communications/Marketing/Digital Media/PR

Tools

Social media platforms

Analytics tools

Job description

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Associate Community Specialist is responsible for growing Razer’s community at an exponential rate through various content and engagement strategies. You are required to have your hands on the pulse of gaming, esports and social media trends to ensure Razer stays in the forefront of its social media game, and be able to identify and execute on these opportunities in a timely manner.

Given the global nature of the position, this role may be required to work evenings, weekends and odd hours to ensure successful execution of its community efforts.

• Manage day-to-day communications on the social media channels of Razer (such as Instagram, Discord, Twitter and TikTok) to grow the engagement and following of these channels exponentially. This includes routine housekeeping, moderation, conflict resolution and enforcing of community house rules.
• Ideate and create engaging, timely and relevant content across multiple social media channels to grow audience and increase engagement
• Coordinate with internal marketing/product teams globally to develop and execute a social media and community strategy, which includes campaign planning and content creation
• Maintain relationships with online influencers/content creators through active outreach
• Manage an up-to-date calendar of social content with regular stakeholder communications to ensure timely delivery
• Conduct ongoing analysis and reporting of owned social media (and external channels) to provide industry/landscape insights as well as recommend suggestions for further improvement
• Perform ad-hoc department administrative duties as required

Pre-Requisites :

• BA/BS degree relevant discipline such as Communications, Marketing, Digital Media or PR, or equivalent practical experience
• 1-2 years of experience in community management or social media marketing
• Language Skills: Fluent English is a must and (favorably) an additional second language
• Understanding of social media and livestreaming best practices, online marketing, and engagement techniques
• Have a good eye for creative content, and the ability to spot emerging social trends and identify gaming/pop-cultural references.
• Ability to work in a fast-paced environment, focusing on generating business results
• Ability to work with global teams across multiple time zones and cultures
• Must be a gamer

Good-to-have(s):

• Experience in building and managing social media accounts for a brand
• Experience managing external agencies and vendors.
• Knowledge and experience in Digital Marketing, SEO, SEM

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?