Community Health Coach, PHCC (8948)

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

National University Health System Pte. Ltd. is seeking a Community Health Coach to empower residents with personalised coaching, helping them follow their health plans and engage in community health programmes.

You will support chronic disease management and promote wellness alongside primary care teams and community partners. You will organise health education programmes, screenings, and health talks, while documenting progress and addressing barriers.

Qualifications

• Diploma/Advance Diploma qualification or certifications relevant to healthcare industry is required.
• Working experience in the healthcare industry is an advantage.
• Good knowledge of various community services and support in the community setting will be an advantage.
• Able to work in a team and independently.
• Strong communication and social engagement capabilities especially with older adults in the community.
• Strong organizational, coordination, and interpersonal skills.
• Proficient in computer skills and Microsoft Office.
• Ability to converse in local dialects is preferred.

Responsibilities

• Perform health and social screening to identify health needs of residents.
• Develop a personalised health plan to coach / support resident in achieving health and wellness goals.
• Address challenges residents faced in achieving health promoting behaviours and lifestyle.
• Document and maintain accurate records of residents' progress in achieving their health goals.
• Escalate care gaps/issues to community nurses.
• Collaborate with community nurses or Community Health Managers to support residents in achieving their health plan and goals.
• Assist residents in navigating the social and health systems.
• Escalate complex health and social needs following the escalation matrix
• Provide basic Patient and Family Education for wellness and disease prevention.
• Perform preventive health screening for residents in the Western region.
• Participate in health promotion events and activities e.g health talks

Skills

Communication

Teamwork

Interpersonal skills

Organizational skills

Older adults engagement

Public health awareness

Education

Diploma/Advance Diploma in healthcare

Tools

Microsoft Office

Job description

The Community Health Coach supports and empowers residents through personalised health coaching to embrace healthy lifestyle, manage their chronic disease conditions and improve quality of life. This includes working with residents on following-up with their health plan developed by primary care providers and community nurses, and facilitating their active participation in health-related programmes organised by community partners, such as Active Ageing Centres.

He/she shall participate and organise health education programmes and community health screening events.

Job Responsibilities

• Perform health and social screening to identify health needs of residents.
• Develop a personalised health plan to coach / support resident in achieving health and wellness goals.
• Address challenges residents faced in achieving health promoting behaviours and lifestyle.
• Document and maintain accurate records of residents' progress in achieving their health goals.
• Escalate care gaps/issues to community nurses.
• Collaborate with community nurses or Community Health Managers to support residents in achieving their health plan and goals.
• Assist residents in navigating the social and health systems.
• Escalate complex health and social needs following the escalation matrix
• Provide basic Patient and Family Education for wellness and disease prevention.
• Perform preventive health screening for residents in the Western region.
• Participate in health promotion events and activities e.g health talks

Job Requirements

• Diploma/Advance Diploma qualification or certifications relevant to healthcare industry is required.
• Working experience in the healthcare industry is an advantage.
• Good knowledge of various community services and support in the community setting will be an advantage.
• Able to work in a team and independently.
• Strong communication and social engagement capabilities especially with older adults in the community
• Strong organizational, coordination, and interpersonal skills
• Proficient in computer skills and Microsoft Office
• Ability to converse in local dialects is preferred.