Community & Events Executive (Outreach Engagement)

ANGUSKNIGHT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 25,000 - 40,000; Full time

Job summary

ANGUSKNIGHT SINGAPORE PTE. LTD. is seeking full-time event staff to support community outreach and partner programs. You will be deployed to on-site events to engage the public, share information about employability services and assist with onboarding.

Reporting to the Community Engagement Manager, you will work at events, facilitate activities, collect data, and help drive sign-ups while maintaining high standards of service. A proactive, customer-focused attitude is essential.

Qualifications

• 5-days work week including weekends; may start in retail/events.
• Passionate about helping individuals improve their employability.
• Strong initiative, self-motivation, and focus on helping young adults achieve career success.
• Excellent written and verbal communication skills.
• Resilient and adaptable; able to work independently and collaboratively; experience in managing partnerships is a plus.
• Proficiency in MS Office tools.

Responsibilities

• Public engagement at on-site events; hand out flyers and explain benefits.
• Promote AKG's employability services and unique selling points.
• Provide basic career advisory sessions.
• Generate enquiry leads, sign-ups and attachments per KPIs.
• Assist event setup to teardown; manage crowd control and participation.
• Support in partner relations and events throughout the year.
• Collect onboarding documents and ensure timely data entry into Event Tracking/CRS.
• Undertake additional tasks as delegated by Line Supervisor.

Skills

Public engagement

Communication skills

Event promotion

Data entry

Time management

Relationship building

Tools

MS Office

Job description

This role reports to the Community Engagement Manager / Line Supervisor to supports AKG's Community Outreach and Partnership programs. You will be actively involved in events to promote and increase awareness of AKG's employability services, encouraging adoption among Singaporeans and Permanent Residents.

We are seeking full-time event staff with outgoing and confident personalities. You will be deployed to on-site events to engage with the public, share information about AKG's employability services, and assist with the onboarding process.

Key Responsibilities

Outreach, Partnerships & Events Operations

• Public Engagement:Actively participate in physical events to raise awareness of AKG's services. Hand out flyers, facilitate engagement activities with the public, and explain the benefits of our employability services
• Service Promotion:Demonstrate the unique selling points of AKG's employability services and how they can benefit prospective clients.
• Career Advisory:To provide basic career advisory sessions to guide individuals towards appropriate assistance and training
• Driving Attachments and Sign-Ups:To generate active enquiry leads, sign-ups and attachments as per given KPIs.
• Event Support:Assist with event setup through to teardown. Effectively manage engagement activities, including ushering, actively soliciting public participation in organized activities, and performing crowd control duties
• Business Development/Partner Relations:Support the Community Engagement Manager in deepening partner relationships and assist in key activities and events throughout the year
• Data Collection and Management:Collection of onboarding documents and ensure timely and accurate data entry into Event Tracking / CRS systems
• Additional Responsibilities:Undertake any other tasks as delegated by Line Supervisor

Requirements

Qualifications, Skills and Knowledge and Ability

• 5-days work week, with inclusive on of the weekends, possibly to start work at retail/ events/ roadshow working hours.
• Passionate about helping individuals improve their employability and find jobs.
• Strong initiative, self-motivation, and focus on helping young adults achieve career success.
• Excellent written and verbal communication skills.
• Resilient and adaptable, capable of working independently and collaboratively. Experience in managing partnerships and building relationships would be an advantage.
• Proficiency in MS Office tools.

Administration & Quality

• Adhere to AKG, Project and local Government guidelines, policies and procedures at all times
• Adhere to Event Engagement objectives and meet quality standards
• Ensure documentation on all systems are updated in a timely and accurate manner
• Provide accurate and timely reporting on all relevant activities
• Maintain strict confidentiality of client information in accordance to PDPA requirements