Commercial & Marketing Executive

Cimelia Resource Recovery Pte Ltd; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Cimelia Resource Recovery Pte Ltd is seeking a Commercial & Marketing Executive to join our Tuas Bay West facility on a full-time basis. The role focuses on managing a portfolio of client accounts across e-waste, ITAD, data destruction, and recycling services, with ~70% account management and ~30% marketing support.

The ideal candidate has a marketing/CRM background, strong communication skills, and the ability to drive multi-channel campaigns while maintaining client relationships and

Qualifications

• Bachelor's degree in Marketing, Business, Communications.
• Experience in commercial marketing, sales support or business development roles.
• Strong knowledge of direct marketing, CRM systems, and digital marketing tools.
• Excellent written and verbal communication skills with ability to develop persuasive messages.
• Experience in developing multi-channel campaigns and data-driven decision making.

Responsibilities

• Account Management (≈70%): manage day-to-day client relationships and CRM records.
• Marketing & Lead Support (≈30%): assist in marketing campaigns and lead generation.
• Reporting: log leads and provide account updates to management.
• Support client onboarding, renewals, and cross-sell opportunities.

Skills

CRM proficiency

Digital marketing tools

Marketing campaigns

Data-driven decisions

Content/messaging

Education

Bachelor's degree in Marketing, Business, Communications

Tools

CRM software

Marketing automation tools

Analytics platforms

Job description

About us

Cimelia Resource Recovery Pte Ltd is a leading resource recovery and waste management solutions provider committed to sustainability and environmental stewardship. We specialise in innovative recycling and recovery processes that transform waste into valuable resources. Our mission is to drive circular economy principles whilst delivering exceptional service to our commercial and industrial clients. We pride ourselves on our commitment to environmental excellence, operational efficiency, and building lasting partnerships with our stakeholders.

About the role

We are seeking a dynamic and results-driven Commercial & Marketing Executive to join our team at our Tuas Bay West Region facility on a full-time basis. The Executive, Commercial & Marketing is primarily responsible for managing and growing an assigned portfolio of client accounts across Cimelia's e-waste management, IT asset disposition (ITAD), secure data destruction and recycling services. Approximately 70% of the role is account management and 30% supports Cimelia's marketing and lead generation activities.

Key responsibilities

• Account Management (primary, ~70%)
  • Client Relationship Management
    • Own the day-to-day relationship for assigned client accounts, acting as their main point of contact and ensuring a high standard of service and responsiveness.
    • Conduct regular check-ins and account reviews to understand clients' IT refresh cycles, decommissioning plans, sustainability targets and compliance needs, and anticipate upcoming requirements.
    • Coordinate client onboarding, service enquiries and follow-up communications professionally and promptly, and maintain accurate account records in the CRM.
  • Account Retention & Growth
    • Prepare and present quotations and proposals, secure contract renewals ahead of expiry, and identify opportunities to expand services within existing accounts (e.g. adding data destruction, full ITAD or bulk disposal).
    • Maintain an accurate pipeline for the portfolio, forecast expected volumes and revenue, and flag at-risk accounts early with a recovery plan.
  • Service Delivery Coordination
    • Liaise between clients and the operations team to schedule collections, confirm site requirements and manpower, and manage project timelines.
    • Ensure clients receive complete and timely documentation, including Certificates of Recycling, Certificates of Data Destruction, asset serial reports and records.
    • Resolve service issues promptly and elevate operational or compliance risks to the Manager.
  • Compliance & Value Communication
    • Explain Cimelia's processes and compliance credentials (PDPA, NEA licensing, ISO certifications, data sanitisation standards) confidently to clients and procurement teams.
    • Support clients' ESG & sustainability reporting by providing recycling data and impact summaries, working with the ESG & Project Executive.
    • Host client site visits and facility tours, and support tender and RFQ submissions.
• Marketing & Lead Support (secondary, ~30%)
  • Marketing Materials & Campaigns
    • Support the execution of marketing plans and campaigns, including coordinating with internal teams and vendors.
    • Gather client testimonials, feedback and service data to strengthen marketing collateral.
  • Events & Outreach
    • Assist in planning and coordinating Cimelia's participation in industry events, exhibitions and community outreach activities, and follow up on leads generated.
  • Reporting
    • Log lead sources and outcomes so marketing activity can be linked to commercial results, and contribute account updates to the management.

What we're looking for

• Bachelor's degree in Marketing, Business, Communications, or a related discipline
• Proven experience in commercial marketing, sales support, or business development roles, ideally within industrial, waste management, or resource recovery sectors
• Strong knowledge of direct marketing principles, customer relationship management (CRM) systems, and digital marketing tools and platforms
• Excellent written and verbal communication skills with the ability to develop persuasive marketing messages and client presentations
• Demonstrated proficiency in market analysis, customer segmentation, and data-driven decision-making
• Experience in developing and managing marketing campaigns across multiple channels, including email marketing, social media, and digital advertising
• Proficiency with CRM software, marketing automation tools, and analytics platforms
• Strong organisational and project management capabilities with the ability to manage multiple initiatives simultaneously
• Self-motivated with a results-oriented mindset and proven ability to work both independently and collaboratively within a team
• Knowledge of or interest in sustainability, environmental practices, and the circular economy is highly advantageous
• Willingness to travel occasionally for client meetings, industry events, and networking opportunities
• Exposure to Google Ads, LinkedIn campaigns or website content management is an advantage but not required.

What we offer

We are committed to providing a supportive and rewarding work environment. Our benefits include competitive remuneration packages aligned with industry standards, opportunities for professional development and skills enhancement, and a collaborative workplace culture that values innovation and sustainability. We offer flexible working arrangements where practicable, comprehensive health and safety protocols, and a commitment to work-life balance. You will have the opportunity to work on meaningful projects that contribute to environmental sustainability whilst building your career in a growing and dynamic organisation. We actively encourage applications from diverse candidates and are committed to creating an inclusive workplace.