Coffee Shop Operations Lead — Train, Grow & Elevate

KIMLY FOOD HOLDINGS PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Benefits offered by this job

Competitive salary based on experience

Birthday Voucher

Performance Allowance

Textbook Subsidy

Up to 14 Days Annual Leave

Medical leave and Others

Medical Benefits

Dental Benefits

Staff Discount

Training Provided

Career Progression

Job summary

KIMLY FOOD HOLDINGS PTE. LTD. is urgently hiring an Outlet Supervisor for a busy Bishan location. You will manage daily operations, ensure food safety, and deliver excellent customer service while leading recruitment, training, and staff supervision.

Responsibilities include overseeing opening and closing, stock management, payroll administration, and sales reporting. You will work with the team to maintain hygiene standards and contribute to sales growth.

Qualifications

• Relevant experience in coffee shop / F&B operations.
• Strong leadership and communication abilities.
• Independent worker capable of problem solving.
• Willing to work on public holidays and weekends.
• Willing to perform shift work.

Responsibilities

• Oversee and manage daily outlet operations, including opening/closing.
• Monitor stock levels and coordinate with suppliers.
• Ensure food quality, cleanliness, and hygiene standards.
• Address customer inquiries, feedback and operational issues.
• Support management to improve sales and profitability.
• Recruit, train, and supervise staff.
• Plan manpower to align staffing with needs.
• Ensure staff follow company rules.
• Monitor attendance and payroll administration.
• Tally sales and finance reports.
• Perform other duties as assigned.

Skills

Leadership

Communication

Problem solving

Independent work

Public holidays & weekends

Shift work

F&B operations

Tools

Payroll software

POS / Sales reporting

Job description

KIMLY FOOD HOLDINGS PTE. LTD. is urgently hiring an Outlet Supervisor for a busy Bishan location. You will manage daily operations, ensure food safety, and deliver excellent customer service while leading recruitment, training, and staff supervision.

Responsibilities include overseeing opening and closing, stock management, payroll administration, and sales reporting. You will work with the team to maintain hygiene standards and contribute to sales growth.