CloudOps Lead

NETS; Singapore; On-site; SGD 180,000 - 260,000; Full time

Benefits offered by this job

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Job summary

NETS in Singapore seeks a Lead of Cloud Engineers to guide incident resolutions and align operations with cloud strategy. You will partner with Cloud CoE, security and application teams to shape platform capabilities and design patterns for high availability.

You will own incident response, DR, patching and compliance, perform RCAs for critical events, and drive automation via IaC using Terraform and CloudFormation.

Qualifications

• Bachelor's degree in IT, CS, Engineering or related field.
• Minimum 10 years IT operations experience with 5+ years in AWS or similar cloud ops.
• 3+ years in leadership managing L2/L3 or CloudOps teams.
• Hands-on AWS with platform components and monitoring tools.

Responsibilities

• Lead a team of cloud engineers and guide issue resolutions.
• Partner with Cloud CoE, security and app teams to align with cloud strategy.
• Own and evolve incident response, monitoring, patching, backup, DR and compliance.
• Lead major incident management and RCA for cloud events.
• Develop deployable cloud design patterns from the app portfolio.
• Provide research-based rationale and multiple options with pros/cons.
• Maintain knowledge of latest cloud trends and tech.
• Ensure compliance with MAS TRM and security frameworks.
• Lead cloud security operations with security teams.
• Drive automation-first ops via IaC (Terraform, CloudFormation).
• Define HA and DR design patterns for applications.
• Conduct deep-dives, reviews and postmortems.
• Oversee patch management, vulnerability remediation, IAM governance and policy enforcement.

Skills

AWS architecture

Cloud security

Incident management

IaC

Automation tooling

Leadership

DevSecOps

PoC development

Communication

Education

Bachelor's degree

Tools

Terraform

CloudFormation

Monitoring tools

Job description

• Lead of team of cloud engineers and provide guidance on issues resolutions
• Partner with Cloud CoE, security and application teams to align operations with cloud strategy
• Apply expert-level knowledge of cloud-native services (compute, storage, networking, databases, containers, serverless and security)
• Own and evolve operational frameworks including incident response, monitoring, patching, backup, disaster recovery and compliance
• Lead major incident management and root cause analysis (RCA) for critical cloud events
• Develop a library of deployable and documented cloud design patterns, based on the organisation application portfolio, as a basis for deploying services to the cloud
• Demonstrate leadership ability to back decisions with research and the "why" and articulate several options, the pros and cons for each, and a recommendation.
• Maintain overall industry knowledge on latest trends and technology.
• Ensure compliance with enterprise security and regulatory frameworks (MAS TRM)
• Lead cloud security operations in collaboration with security teams.
• Drive automation-first operations through Infrastructure as Code (Terraform, CloudFormation)
• Define optimal design patterns and solutions for high availability and disaster recovery for applications.
• Conduct technical deep dives, operational reviews and incident postmortems
• Oversee patch management, vulnerability remediation, IAM governance and policy enforcement

Requirements:

Education and Experience

• Bachelor's degree in Information technology, Computer Science, Engineering, or a related field
• Minimum of 10 years of experience in IT operations, with at least 5+ years in AWS or similar cloud operations (Azure, GCP), preferably within the payment or financial services industry
• Minimum 3+ years in a leadership or team lead role managing L2/L3 or CloudOps teams
• Possess practical expertise in AWS service such as experience in designing and developing platform components or monitoring tools in AWS or any of the cloud computing platforms

Skills and Knowledge

• Strong knowledge on AWS architecture and design, professional level certification is mandatory
• Cloud Expert with proven contributions in Amazon AWS
• Proven experience leading incident management, DR, backup/recovery and performance operations at scale
• Ability to carry out industry trends and competitor product/solution analysis effectively
• Good expertise in programming- able to develop and demonstrate technologies in PoCExcellent knowledge of cloud computing technologies and current computing trends
• Experience in configuring and tuning cloud-hosted solutions and platforms
• Good knowledge of DevSecOps tool chains and processes
• Strong communication skills and able to articulate complicated cloud reports to management team and other stakeholders
• Hands-on proficiency in IaC and automation tools

Professional Certifications

AWS Certified Solutions Architect - Professional or any professional / specialty level certification