Clinical Support Specialist

HEALTHCARE ESSENTIALS PTE. LTD.; Singapore; On-site; SGD 50,000 - 75,000; Full time

Benefits offered by this job

Attractive Benefits package

Impactful work

Walking distance to MRT

Job summary

Healthcare Essentials Pte Ltd is seeking a clinically experienced professional to provide support for the operating room portfolio, ensuring safe and effective deployment of products. You will stay current with surgical and gynecology developments and train customers to build confidence in the portfolio.

Responsibilities include conducting on-site trainings, audits, and working with the sales team to convert new users, especially in obstetrics and gynecology, while fostering strong customer

Qualifications

• Nursing qualification or similar clinical background preferred.
• Proactive, go-the-extra-mile attitude with growth focus.
• Strong collaboration and customer-first mindset.

Responsibilities

• Provide clinical support to the operating room portfolio, ensuring safe deployment of products.
• Maintain up-to-date knowledge of procedures, techniques, and products in Surgical and Gynaecology.
• Organise on-site trainings and educational talks to engage customers.
• Develop training and conduct quality audits to advise customers on device conversion.
• Build relationships with customers and thought leaders as an ambassador for Healthcare Essentials.
• Support sales in converting new users and accounts, focusing on obstetrics and gynaecology.
• Contribute to sales growth by translating clinical trust into business conversion.
• Collaborate with internal stakeholders on strategies to acquire new customers and grow market share.

Skills

Clinical knowledge

Customer-focused

Training delivery

Relationship building

Sales support

Education

Diploma/Degree in Nursing

Job description

About the role

Provide clinical support to the assigned product portfolio in the Operating Room space, ensuring products are safely and effectively deployed. You will acquire and maintain in-depth knowledge of key procedures, techniques, products and competitor offerings, staying current with clinical publications and developments in Surgical and Gynaecology. You will use strong clinical and surgical knowledge to support the sales team in converting and developing new users and accounts, with a focus on the obstetrics and gynaecology discipline.

Key responsibilities

• Provide clinical support to the assigned product portfolio in the Operating Room space, ensuring products are safely and effectively deployed
• Acquire and maintain in-depth knowledge of key procedures, techniques, products and competitor offerings; stay current with clinical publications and developments in Surgical and Gynaecology
• Independently organise on-site in-service trainings and educational talks to engage customers and build clinical confidence in the product portfolio
• Develop training and conduct quality audits to advise customers on converting their existing devices
• Build and maintain positive relationships with key customers, decision-makers and thought leaders as an Ambassador of Healthcare Essentials
• Support the sales team in converting and developing new users and accounts, with a focus on the obstetrics and gynaecology discipline
• Contribute to overall sales growth by translating clinical trust into business conversion
• Work with key internal stakeholders and principals on strategies to acquire new customers and grow share, and execute joint marketing/educational activities that build customer mindshare

About you

• Diploma/Degree in Nursing preferred; other related fields will also be considered
• A proactive, go-the-extra-mile attitude with genuine commitment to the company's growth
• Resilient and persistent, with a never give up mindset
• A self-motivated team player who thrives in a collaborative environment
• A strong customer-first orientation in all interactions
• Able to execute initiatives and close deals promptly and effectively

About us

Healthcare Essentials Pte Ltd is a dynamic start-up company in medical and surgical devices distribution & procurement advisory.

Benefits

• Attractive Benefits package
• Impactful work
• Walking distance to MRT