Clinical Nurse Specialist

Arthrex; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Arthrex in Singapore seeks a Clinical Nurse Specialist to support the Commercial/Sales Team’s business interests and drive technical and surgical excellence across Arthrex’s product portfolio through professional, exceptional customer experience. The role involves daily interactions with Orthopedic Surgeons, Operating Theatre Personnel, and cross-functional teams.

You will participate in after-hours and monthly weekend on-call rotations with case allowances, and provide expert technical and

Qualifications

• Registered Nurse with the Singapore Nursing Board (SNB).
• Minimum 2 years Operating Theatre experience as an Instrument Circulating or Scrub/Scout Nurse.
• Professional experience in Sports Medicine or Orthopedic is an added advantageous.

Responsibilities

• Provide competent technical and clinical support to Surgeons in the operating theatre.
• Guide Surgeons and Operating Room staff in safe, effective Arthrex product use.
• Ensure instruments and implants are ready before each surgery.
• Develop and maintain positive customer relationships and promote Arthrex products.
• Identify customer needs and address pain points, passing leads to Sales.
• Maintain knowledge of Arthrex product lines, updates and surgical techniques.
• Adhere to compliance policies at all times.

Skills

Operating Theatre Support

Customer relationship management

Surgical product knowledge

Education

SNB registration

Job description

The main objective of the Clinical Nurse Specialist is to support the Commercial/Sales Team’s business interest in Singapore and drive technical and surgical excellence across Arthrex’s product portfolio through professional and exceptional customer experience.

In this role, you will enjoy day-to-day interactions with Orthopedic Surgeons, Operating Theatre Personnel, and with fellow Arthrex colleagues from Sales, Clinical Support, Customer Service, Regulatory Affairs & Quality Assurance, Medical Education and Operations. The individual must also be willing to participate in after office hours and weekend on-call work on a monthly rotational basis (compensated with case allowance).

Essential Duties and Responsibilities

• Being an expert across the Arthrex product portfolio, and providing competent technical and clinical support to Surgeons in the operating theatre
• Guiding Surgeons and other Operating Room Personnel in the safe and effective use of Arthrex products
• Ensuring appropriate instruments and implants are complete and ready before each surgery
• Developing and maintaining positive relationships with customers on behalf of Sales Representatives and driving/promoting the use of Arthrex products
• Identifying customer needs and optimising on opportunities including recommending appropriate products that addresses customers’ pain points and/or passing on leads to the Sales Team
• Maintaining a thorough understanding of the Arthrex product lines; updates, features, benefits, surgical techniques and taking ownership of personal training plan
• Adhering to compliance policies and guidelines at all times

Education and Experience

• Registered Nurse with the Singapore Nursing Board (SNB)
• Minimum 2 years Operating Theatre experience as an Instrument Circulating or Scrub/Scout Nurse
• Professional experience in Sports Medicine or Orthopedic is an added advantageous

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.