Clinical Sales Specialist

Lives Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Lives Group in Singapore is seeking a Clinical Sales Specialist with a background in nursing, physiotherapy, medical technology, science, engineering, or life sciences to lead our surgical devices portfolio in the operating theatre. The role emphasizes customer-centric service, rapid technical response, and proactive product demonstrations.

You will work with the sales manager to grow account relationships, handle post-sales inquiries, educate staff, and strive to meet annual sales targets while

Qualifications

• Degree/Diploma in Nursing, Physiotherapy, Medical Technology, Science, Engineering, Life Sciences or related field.
• More than 3 years’ experience as a nurse or technician in operating theatre environment or at least 2 years’ experience in a similar clinical support capacity in the medical device industry preferred.
• Good communication skills with a vibrant and cheerful personality.
• Mature and able to handle stress during case support in the operating theatres.

Responsibilities

• Work closely with sales manager to establish good rapport with customers through excellent customer service for customer retention and market expansion.
• Manage technical inquiries and provide timely updates or resolutions on quality or technical issues (pre- and post-sales).
• Perform in-service, product demonstrations, product presentations and evaluations with health care professionals.
• Communicate expeditiously any product or supply issues to Quality Assurance team as well as manufacturer.
• Assist in marketing activities and keep abreast with new products and technology trends (product R&D).
• Educate internal and external personnel on subject matter and products.
• Achieve annual sales target set by the sales manager.
• Assist in inventory control and management of stock consignment to customers.

Skills

Interpersonal skills

Communication

Team player

Independent work

Stress management

Quick learner

Education

Nursing

Physiotherapy

Medical Technology

Science

Engineering

Life Sciences

Job description

1 - 4 Years

Permanent

Job Description

We are recruiting a Clinical Sales Specialist who preferably has experience in nursing, clinical support and/or sales of medical devices in the operative theatre, to be our primary representative for our surgical devices portfolio.

You must be a customer and product centric person who enjoys learning new things and thrives in a dynamic environment. Strong interpersonal skills will be needed to build effective relationships with customers as effective management of customer service and support is essential to the role.

Responsibilities

• Work closely with sales manager to establish good rapport with customers through excellent customer service for customer retention and market expansion
• Manage technical inquiries and provide timely updates or resolutions on quality or technical issues (pre- and post-sales)
• Perform in-service, product demonstrations, product presentations and evaluations with health care professionals
• Communicate expeditiously any product or supply issues to Quality Assurance team as well as manufacturer
• Assist in marketing activities and keep abreast with new products and technology trends (product R&D)
• Educate internal and external personnel on subject matter and products
• Achieve annual sales target set by the sales manager
• Assist in inventory control and management of stock consignment to customers

Pre-requisites

• Degree/Diploma in Nursing, Physiotherapy, Medical Technology, Science, Engineering, Life Sciences or related field
• More than 3 years’ experience as a nurse or technician in operating theatre environment or at least 2 years’ experience in a similar clinical support capacity in the medical device industry preferred.
• Quick learner, team player and ability to work independently
• Mature and able to handle stress during case support in the operating theatres
• Takes pride in self and work, result-oriented and meticulous
• Good communication skills with a vibrant and cheerful personality

Job Snapshot

Updated Date

29-04-2024

Job ID

LIVESGROUP_91