Clinical Lab Customer Support Specialist

Eurofins; Singapore; On-site; SGD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salaries

Excellent training

Exceptional career prospects

Job summary

A global analytical testing company in Singapore is seeking a dedicated professional for their Customer Service function. Responsibilities include addressing customer inquiries, processing laboratory specimens, and ensuring data accuracy in the Laboratory Information System. The position requires a service-oriented mindset, precise organizational skills, and experience in client services. The company values its employees and offers competitive salaries along with exceptional career prospects.

Qualifications

• Must have 'O' levels or equivalent.
• Service-oriented with good organizational skills.
• Experienced in client services and specimen management.

Responsibilities

• Handle customer enquiries professionally and ensure satisfaction.
• Process specimens accurately and enter data into the system.
• Communicate issues regarding specimens to the Laboratory Manager.

Skills

Service oriented

Good organizational skills

Hardworking and possess a positive work attitude

Experienced in client services scope

Experienced in specimen management and data entry scope

Good computer skills

Education

"O" levels or equivalent educational background

Tools

Laboratory Information System (LIS)

Job description

A global analytical testing company in Singapore is seeking a dedicated professional for their Customer Service function. Responsibilities include addressing customer inquiries, processing laboratory specimens, and ensuring data accuracy in the Laboratory Information System. The position requires a service-oriented mindset, precise organizational skills, and experience in client services. The company values its employees and offers competitive salaries along with exceptional career prospects.