Sample Coordinator I

LABCORP DEVELOPMENT (ASIA) PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

Labcorp Development (Asia) PTE. LTD. in Singapore seeks a Sample Coordinator I to support the Bioanalytical team. You will handle sample accession, labeling, and tracking, ensuring accurate inventory and timely communication with clients.

The role emphasizes GLP compliance, attention to detail, and strong customer service. Training will be provided, with career growth opportunities in a fast-paced laboratory setting.

Qualifications

• Bachelor’s degree in science from an accredited institution.
• Experience with laboratory environments is preferred.
• Familiarity with GLP and good documentation practices.

Responsibilities

• Perform sample accession tasks: opening, entering, labeling, shipping and disposition.
• Communicate confirmation of sample receipt to clients and distribute related paperwork.
• Maintain accurate sample tracking and respond to inquiries promptly.
• Assist in training junior staff and monitor workload priorities.
• Ensure a clean, safe laboratory environment and proper inventory control.

Skills

Customer service

Attention to detail

Communication

GLP knowledge

Software proficiency

Education

Bachelor’s degree in science

Tools

Lab software

Data entry software

Job description

Labcorp is seeking a Sample Coordinator I to join our Bioanalytical team in Singapore.

Job Responsibilities:

• Performs any combination of sample accession tasks, including opening, entering, tracking, labeling, shipping and disposition of samples. Reviews sample inventory against samples to ensure accuracy and communicate discrepancies.
• Communicates confirmation of sample receipt to clients, if appropriate. Distributes sample information and paperwork.
• Solves problems independently, contacting internal or external clients for clarification as needed.
• Handles internal and external customer inquiries and requests.
• Responsible for upkeep, entry and accuracy of sample tracking systems.
• Certified to be an “after hours sample receipt” team member, as appropriate.
• Performs other related duties as assigned.
• Communicates confirmation of sample receipt to clients, if appropriate. Communicates discrepancies to appropriate personnel.
• Assists in training new employees, working with and directing less experienced staff, and prioritizing workloads and/or special projects on a daily basis. Oversees and reviews work of peers as appropriate.
• Takes action for the department when additional responsibilities and opportunities are presented.
• Certified as an authorized environmental system monitor and after hours responder, as appropriate.
• Reviews sample inventory against samples to ensure accuracy.
• Handles internal and external customer inquiries and requests.
• Distributes sample information and paperwork.
• Introduces and helps develop improvement ideas for the group, with senior personnel or Management.
• Work with procurement to order lab supply for the studies.
• Introduces and helps develop improvement ideas for the group, with senior personnel or Management.
• Assist Management with responding to QAU, client and regulatory questions.Responds to QAU, client and regulatory questions.
• Reference standards and blank matrix management, as appropriate.
• Participates in client visits as needed, assists in communicating technical information.
• Maintains a clean and safe laboratory work environment.
• Certified to be an “after hours sample receipt” team member, as appropriate.
• Approved as an authorized environmental system monitor and after hours responder.
• Maintains the logbooks, if appropriate, for the department and ensures accuracy of information they contain. Completes all paperwork associated with the environmental monitoring system and units attached to the system.
• Prepare sample labels, as appropriate.

Minimum Qualifications:

• Bachelor’s degree in science from an accredited college or university.
• >2 years' experience working in a laboratory environment (commercial/diagnostic/analytical laboratories).

Preferred Qualifications:

• Strong knowledge of clinical trials/clinical research and Good Laboratory Practice (GLP).
• Excellent customer service skills including attention to detail, accuracy, confidentiality, and effective communication skills.
• Ability to identify and communicate customer service needs.
• Ability to use a variety of computer applications and proficient at the department specific software used.

Additional Job Standards:

• Good analytical skills with attention to details.
• Able to work independently as well as a good team player with initiative.
• Highly adaptable to changes.
• Good planning and organizing skills.
• Good communication and interpersonal skills

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!