Clinical Informatics Analyst (Principal Trainer, Training Development & Education),

NHG Health; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

NHG Health seeks a Clinical Informatics Analyst (Principal Trainer) to manage the portfolio of informatics projects, coordinating between clinical and IT teams to ensure deliverables align with NHG Health objectives. You will drive end-to-end planning for NGEMR-Epic programmes and ensure value through improved patient outcomes and efficiency.

The role requires at least 3 years in clinical informatics, strong analytical skills, and experience with EMR systems.

Qualifications

• Bachelor's degree in a relevant field (Healthcare Informatics/Health Information Management/CS/Engineering).
• PM certification (incl. Agile) or ITIL is optional.
• Experience with EMR systems (Epic, Cerner, Meditech) is preferred.
• Minimum 3 years in clinical informatics or healthcare IT/project administration.
• Strong analytical and communication skills.

Responsibilities

• Maintain a comprehensive portfolio of clinical informatics projects.
• Prioritize projects based on strategic value and resources.
• Monitor and report project status to ensure timely completion.
• Coordinate with clinical and IT teams to define scope and deliverables.
• Facilitate collaboration among stakeholders including ground users and leadership.
• Track execution within scope, timeline, and budget.
• Engage with clinical staff to ensure user-centric informatics solutions.
• Translate clinical requirements into technical specs.

Skills

Portfolio management

Stakeholder management

Project coordination

Budget management

Data analysis

EHR systems

Epic EMR

Communication

Problem solving

Education

Bachelor's degree in Healthcare Informatics/Health Information Management/CS/Engineering

PM certification (Agile) or ITIL (optional)

Tools

Epic EMR

Cerner/Meditech (EMR systems)

Job description

Clinical Informatics Analyst (Principal Trainer, Training Development & Education),

Family Group: Administration

JOB PURPOSE

The Manager / Senior Assistant Manager, Portfolio Management, is responsible for managing the portfolio of clinical informatics projects and initiatives within NHG Group Health Informatics.The role encompasses end-to-end planning, coordination, and execution of NGEMR-Epic programmes and clinical systems projects. This role is to ensure alignment with NHG's vision and mission, as well as ensure that the projects deliver value in terms of improved patient outcomes, operational efficiency, and regulatory compliance.

MAJOR DUTIES & RESPONSIBILITIES

Areas of Responsibility

• Maintain a comprehensive portfolio of clinical informatics projects.
• Prioritize projects based on strategic importance, resource availability, and potential impact.
• Monitor and report on the status of projects within the portfolio, ensuring timely completion and alignment with organizational goals.
• Project Coordination
• Coordinate with clinical and IT teams to ensure proper submission of projects with clear project scope, objectives, and deliverables.
• Facilitate communication and collaboration among diverse stakeholders, including ground users, technical staff, and executive leadership.
• Monitor and track the execution of the projects to ensure that projects are executed within the defined scope, timeline, and budget.

3. Stakeholder Management

• Engage with clinical staff to understand their needs and challenges, ensuring informatics solutions support business needs and are user-centric.
• Serve as a liaison between clinical departments and the IT department, translating clinical requirements into technical specifications.

4. Portfolio Resource Management and Performance Measurement

• Create and maintain standard operating procedures (SOP) for key processes to ensure demands are assessed and prioritised.
• Manage the budget for the demand portfolio, ensuring efficient use of resources.
• Prioritise projects and allocate resources effectively to maximize project outcomes and organizational value.
• Develop visual management to track project progress, identify bottlenecks and ensure transparency of portfolio.
• Oversee the collection, monitor and analyze the portfolio performance metrics, provide insights and recommendations for process improvement.

a. Regularly review and refine processes to enhance the efficiency and effectiveness of the portfolio and project management.

JOB REQUIREMENTS

Education/Training/Experience

• Bachelor's degree in Healthcare Informatics, Health Information Management, Computer Science, Operations, Engineering, or a related field
• Professional certification in Project Management (including Agile), ITIL or equivalent areas is optional.
• Technical proficiency in informatics tools and systems and familiarity with electronic health record (EHR) systems, particularly Epic EMR, is advantageous.
• Minimum of 3 years of experience in clinical informatics, health information management, or a related healthcare IT or operations or project administration role.
• Experience with EMR systems (e.g., Epic, Cerner, Meditech) is preferred.
• Experience in project management and portfolio / budget management.
• Good understanding of healthcare workflows and clinical processes.
• Strong analytical and problem-solving skills with meticulous attention to detail, proficient in data analysis and interpretation
• Strong communication, interpersonal, and presentation skills, with the ability to effectively collaborate with diverse stakeholders.
• Ability to translate complex technical concepts into understandable terms for non-technical audiences.
• Strong organizational skills, ability to sequence activities logically and ability to manage multiple priorities effectively.
• Proactive, resourceful, and highly adaptable