Lead, Informatics, NUHS Diagnostics

National University Health System; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

National University Health System is seeking an IT leader to develop and implement IT strategies for the Diagnostics business, aligning with goals and leveraging trends to drive efficiency.

You will oversee planning, development and execution of IT workplans, with a focus on EPIC Beaker and NGEMR systems, and guide cross-functional teams to deliver impactful IT initiatives across Diagnostics services.

Qualifications

• 5+ years in healthcare (laboratory) IT
• 2+ years in an IT application specialist role
• Leadership experience with teams, stakeholders and projects
• Proven track record in IT solutioning and data analysis

Responsibilities

• Lead and plan polyclinic instrument IT connectivity projects, oversee testing and timely delivery
• Collaborate with other departments on IT work plans for seamless service delivery
• Continuously evaluate emerging technologies and assess their impact on operations
• Ensure effective change communication across the organization
• Oversee BAU IT activities, ensuring compliance with GITO, budgeting and resources

Skills

Project management

Cross-department collab

Tech evaluation

Change management

BAU IT activities

Education

Bachelor's/Master's in CS or IT

Tools

EPIC Beaker

NGEMR applications

Job description

Responsible to develop and implement IT strategies that align with Diagnostics business goals, leveraging of technological trends to enhance efficiency and streamline processes. The individual shall lead the planning, development and execution of all IT-related workplans and project. This role requires a blend of technical expertise (EPIC modules and other IT systems), leadership acumen, and strategic foresights to drive IT initiatives that can further expand Diagnostics business reach to all potential clients.

Responsibilities

• Project Management: Lead and plan new polyclinic instrument IT connectivity, oversee all testing, and ensure timely delivery.
• Cross-department Collaboration: Work with other departments (e.g., for cross-institutional referral of Imaging services, intra- and inter-cluster blood collection workflow) on IT work plans to ensure seamless delivery of services.
• Technology Evaluation: Continuously evaluate emerging technologies and assess their potential application and impact on Diagnostics operations, integrating new solutions where beneficial (e.g., onboarding AI platforms for radiology reporting).
• Change Management: Ensure effective change communication.
• Business as Usual (BAU) IT Activities: Oversee BAU IT activities, ensuring full compliance with GITO requirements, budgeting, and resource management.

Requirements

• Bachelor's or Master's degree in Computer Science, Information Technology, or other related technical disciplines.
• Project Management or other relevant programme management certification is preferred.
• Certifications in EPIC Beaker and other NGEMR applications.
• Minimum of 5 years of experience in healthcare (laboratory), with at least 2 years in an IT application specialist-related position.
• Proven track record in leading projects, IT solutioning, and data analysis.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Ability to work independently as well as in a team in a fast-paced environment.
• Minimum 3 years of leadership experience. Experience leading teams, stakeholders, projects, and/or functions.
• Demonstrated ability to drive IT initiatives, manage cross-functional stakeholders, and oversee project delivery.