Clinical Governance & Quality Lead

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

The National University Health System Pte. Ltd. seeks a seasoned leader to advance clinical governance, risk management, and quality improvement across RHSO and partners in the Western Region.

You will serve as lead secretariat for governance boards, coordinate licensing, and drive dashboards to monitor patient safety indicators. You will develop policies, oversee credentialing, and partner with process owners to sustain compliance and continuous clinical improvement.

Qualifications

• Bachelor's Degree preferably in Healthcare or Life Sciences.
• 6-8 years of relevant working experience, preferably with 1 year in a leadership position.
• Experience in healthcare services and practical knowledge of clinical processes to identify areas for quality improvement and mitigation of clinical risks.
• Experience in managing medical affairs, clinical governance and/or quality management portfolio.
• Exposure to preparation of presentations/policies/proposals/papers.
• Strong in stakeholder management, with good analytical and problem-solving skills.
• Good oral, written and presentation skills.
• Proactive and meticulous

Responsibilities

• As lead secretariat for RHSO Clinical Governance Board and sub-committees, drive agendas with Medical Director.
• Prepare meeting materials and slides and disseminate to stakeholders timely.
• Ensure clinical governance structures are well established and effective.
• Track issues and ensure follow-up with milestones.
• Coordinate licensing activities and act as licensing liaison.
• Develop and revise clinical governance policies and manuals.
• Support credentialing and privileging for clinicians.
• Assist in designing clinical dashboard indicators for accountability and monitoring.
• Support cluster-level committees and initiatives for quality and patient safety.
• Identify and manage clinical risks and develop mitigation strategies.
• Maintain incident reporting and medico-legal complaints management.
• Facilitate escalation and reporting of incidents and complaints.
• Support investigations of incidents and non-compliance.
• Review quality and effectiveness of clinical services via audits and indicators.
• Drive clinical quality improvement programmes.
• Identify opportunities with partners to improve clinical quality.
• Any other task as assigned

Skills

Stakeholder management

Analytical thinking

Problem solving

Oral and written communication

Presentation skills

Proactive

Education

Bachelor's degree in Healthcare or Life Sciences

Tools

Clinical governance

Job description

The National University Health System Pte. Ltd. seeks a seasoned leader to advance clinical governance, risk management, and quality improvement across RHSO and partners in the Western Region.

You will serve as lead secretariat for governance boards, coordinate licensing, and drive dashboards to monitor patient safety indicators. You will develop policies, oversee credentialing, and partner with process owners to sustain compliance and continuous clinical improvement.