Clinic Operations & Patient Care Specialist

Qualitas Health; Singapore; On-site; SGD 21,000 - 30,000; Full time

Job summary

Qualitas Health in Singapore is seeking a Clinic Assistant to join our patient‑focussed team. You will support front desk operations, assist with basic patient care tasks, and help coordinate appointments and health services.

The role emphasizes confidentiality, strong communication, and a willingness to learn within a collaborative clinic environment. On‑the‑job training will be provided to ensure smooth daily operations.

Qualifications

• Minimum N-Level/O-Level or Diploma qualification.
• Willingness to learn and contribute in a healthcare setting.

Responsibilities

• Greet patients and manage front desk in a professional manner.
• Register patients and verify personal and insurance information.
• Schedule, reschedule, and manage patient appointments.
• Answer calls and respond to patient inquiries.
• Escort patients to consultation rooms and prepare for visits.
• Provide information on medications, tests, and follow-up appointments.
• Assist with Healthier SG enrolment and related consultations.
• Maintain accurate patient records with confidentiality.
• Support billing, claims processing, and general administrative tasks.

Skills

Organizational skills

Communication skills

Multitasking

Confidentiality

Basic computer proficiency

Education

N-Level/O-Level/NITEC or Diploma

Job description

Qualitas Health in Singapore is seeking a Clinic Assistant to join our patient‑focussed team. You will support front desk operations, assist with basic patient care tasks, and help coordinate appointments and health services.

The role emphasizes confidentiality, strong communication, and a willingness to learn within a collaborative clinic environment. On‑the‑job training will be provided to ensure smooth daily operations.