Clinic Operations Lead - Nights & Weekends

MINMED GROUP PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

MINMED GROUP PTE. LTD. is hiring to lead our GP clinic operations in Singapore.

You will manage a team of Clinic Executives and Clinic Assistants, coordinate rosters, supervise patient registration, queue management and invoicing, and support doctors during in-clinic procedures. You will ensure MOH compliance and smooth daily workflows. The role requires at least 2 years running a GP clinic, excellent communication, a proactive attitude, and flexibility to cover nights and weekend shifts.

Qualifications

• Minimum 2 years experience in operation of a GP clinic.
• Strong communication skills and positive attitude.
• Able to commit nights and weekend shifts.
• Able to adapt quickly to dynamic and fluid situations and environment.
• Familiarity with claims and/or usage of Plato CMS an advantage.

Responsibilities

• Lead the team of Clinic Executives and Clinic Assistants to ensure efficient and proper operations at our clinic
• Manage rosters for the team including doctors
• Provide excellent customer service including registration of patients, queue management, dispensing of medications, invoicing and collection of payment
• Support doctors for in-clinic procedures and chaperones
• Perform clinical procedures such as simple dressing, ECG and nebuliser treatments
• Ensure accurate and prompt claims submissions to government agencies and corporate partners
• Manage medication, consumables and equipment including replenishment, stock taking and general housekeeping
• Ensure compliance with MOH and PHMC guidelines
• Perform any other duties which may be assigned

Skills

Communication skills

Customer service

Team coordination

Tools

Plato CMS

Job description

MINMED GROUP PTE. LTD. is hiring to lead our GP clinic operations in Singapore.

You will manage a team of Clinic Executives and Clinic Assistants, coordinate rosters, supervise patient registration, queue management and invoicing, and support doctors during in-clinic procedures. You will ensure MOH compliance and smooth daily workflows. The role requires at least 2 years running a GP clinic, excellent communication, a proactive attitude, and flexibility to cover nights and weekend shifts.