Clinic Growth & Operations Leader

VLIFE (HLM) PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

VLIFE (HLM) PTE. LTD. is seeking a Clinic Manager to oversee daily operations, lead a high-performing team, and ensure exceptional patient experience at our Singapore clinic.

You will monitor performance metrics, drive growth, and maintain compliance with healthcare standards. Responsibilities include optimizing patient flow, managing schedules and billing, coaching staff, handling feedback and service recovery, and partnering with management to meet KPIs and quality targets in a fast-paced

Qualifications

• Diploma in Healthcare Administration or related field required.
• Strong analytical ability to study clinic metrics and drive performance.
• Proven leadership in managing teams and schedules.

Responsibilities

• Oversee daily clinic operations and patient flow to maximize service delivery.
• Lead, coach, and develop a high-performing clinic team; conduct regular performance reviews.
• Monitor and improve performance metrics, KPIs, and patient satisfaction.
• Manage billing processes and clinic financial administration.

Skills

Team leadership

Data analysis

Customer service

Communication

Problem solving

Organizational skills

Shift work

Education

Diploma in Healthcare Administration

Diploma in Business Administration

Job description

VLIFE (HLM) PTE. LTD. is seeking a Clinic Manager to oversee daily operations, lead a high-performing team, and ensure exceptional patient experience at our Singapore clinic.

You will monitor performance metrics, drive growth, and maintain compliance with healthcare standards. Responsibilities include optimizing patient flow, managing schedules and billing, coaching staff, handling feedback and service recovery, and partnering with management to meet KPIs and quality targets in a fast-paced