Clinic Front Desk & Patient Experience Coordinator

ABER CARE PTE. LTD.; Singapore; On-site; SGD 20,000 - 28,000; Full time

Job summary

ABER CARE PTE. LTD. in Singapore seeks a capable clinic receptionist to manage calls, schedule and confirm appointments, and keep accurate patient records. You will also handle discharge processing, payments, and basic front-desk duties with support for CHAS/Medisave/insurance claims.

Requirements include at least 2 years of clinic reception experience, a Nitec, and strong computer skills. This role is on-site with 5.5 workdays per week and shift-based hours.

Qualifications

• Minimum 2 years experience as clinic receptionist.
• Nitec qualification or equivalent.
• Proficient in computer skills.
• Willing to work 5.5 days a week (shift).

Responsibilities

• Manage incoming calls, schedule and confirm patient appointments
• Send treatment reminders and update patient records accurately
• Process patient discharges, dispensing prescribed medication
• Collect payments and issuing receipts
• Assist with CHAS/Medisave/insurance claims
• Record all treatment charges and retail sales
• Maintain clinic cleanliness and presentable front desk area
• Assist Clinic Manager with administrative tasks as needed

Skills

Customer service

Communication

Administrative tasks

Front desk

Education

Nitec

Job description

ABER CARE PTE. LTD. in Singapore seeks a capable clinic receptionist to manage calls, schedule and confirm appointments, and keep accurate patient records. You will also handle discharge processing, payments, and basic front-desk duties with support for CHAS/Medisave/insurance claims.

Requirements include at least 2 years of clinic reception experience, a Nitec, and strong computer skills. This role is on-site with 5.5 workdays per week and shift-based hours.