Clinic Care & Operations Associate

Cashew Family Clinic Pte Ltd; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

Cashew Family Clinic Pte Ltd is hiring for a clinic support role in Singapore. You will contribute to smooth daily operations spanning clinical, administrative, and housekeeping tasks, including patient registration, dispensing, equipment sterilisation, and scheduling follow-ups.

The role emphasizes teamwork, effective communication, and familiarity with clinic management systems. Weekend and evening shifts are required to ensure patient experience remains seamless.

Qualifications

• Minimum GCE 'N' level qualification.
• Willingness to work shifts including weekends and evenings.
• Experience in hospitality or healthcare settings.
• Ability to work collaboratively with team members and communicate effectively.
• Familiarity with clinic management systems and related technology.
• Multilingual communication skills advantageous for patient interaction.

Responsibilities

• Prepare the clinic for each shift by performing general housekeeping and ensuring cleanliness
• Verify the accuracy of petty cash opening balances and check the functionality of POS systems
• Restock consumables in doctors' and treatment rooms to maintain supply levels
• Register patients and verify their eligibility for government and corporate benefits
• Update TPA benefits in the CMS to streamline post-consultation and payment processes
• Dispense medication accurately by confirming the correct drug, dosage, quantity, and administration route for each patient
• Assist clinicians during minor procedures and provide chaperoning support
• Perform minor clinical procedures such as ECG and measure patient vitals, then record results in CMS
• Support patients in scheduling follow-up appointments and managing visit schedules
• Wash and sterilise medical devices and equipment to maintain hygiene standards

Skills

Multilingual communication

Team collaboration

Customer service

Adaptability

Education

GCE N level

Tools

CMS (Clinic Management System)

Job description

Cashew Family Clinic Pte Ltd is hiring for a clinic support role in Singapore. You will contribute to smooth daily operations spanning clinical, administrative, and housekeeping tasks, including patient registration, dispensing, equipment sterilisation, and scheduling follow-ups.

The role emphasizes teamwork, effective communication, and familiarity with clinic management systems. Weekend and evening shifts are required to ensure patient experience remains seamless.