Clinic Care & Operations Assistant

ESSENTIAL ONE CLINIC PTE. LTD.; Singapore; On-site; SGD 36,000 - 39,000; Full time

Job summary

Hisential Clinics at Mandarin Gallery, Singapore is hiring a Clinic Assistant to support both clinical and operational aspects of the clinic. You will help doctors, perform ECG recordings, measure vital signs and prepare rooms and equipment to ensure a smooth patient experience.

You will welcome patients, manage registrations and appointments, assist with payments and administrative duties, and maintain confidentiality and cleanliness.

Qualifications

• Minimum GCE O-Level or equivalent qualification.
• Experience in a clinic, healthcare or medical environment is an advantage.
• Experience performing ECGs, taking vital signs or assisting with clinical procedures will be an added advantage.
• Strong communication and interpersonal skills.
• Willing to learn and adapt in a fast-paced clinical environment.

Responsibilities

• Assist doctors and clinical staff during consultations and medical procedures.
• Perform ECG recordings in accordance with clinic protocols.
• Measure and record patients' vital signs including blood pressure, heart rate, temperature and oxygen saturation.
• Prepare patients for medical assessments, diagnostic tests and procedures.
• Prepare consultation and procedure rooms, ensuring equipment and supplies are ready for use.
• Handle clinical equipment and medical supplies appropriately.
• Ensure proper cleaning, disinfection and maintenance of clinical areas and equipment.
• Maintain accurate patient records and clinical documentation.
• Welcome and attend to patients professionally, creating a warm and positive first impression.
• Manage patient registration, appointments and check-in procedures.
• Assist with patient enquiries and provide information about clinic services.
• Coordinate appointment schedules and patient follow-ups where required.
• Assist with payments, billing and administrative duties.
• Ensure patients are guided throughout their clinic visit and receive attentive service.
• Maintain a clean, organised and presentable clinic environment.
• Follow clinic SOPs, safety standards and confidentiality requirements.

Skills

ECG

Vital signs

Communication

Teamwork

Attention to detail

Education

GCE O-Level

Tools

Clinic equipment handling

Job description

Hisential Clinics at Mandarin Gallery, Singapore is hiring a Clinic Assistant to support both clinical and operational aspects of the clinic. You will help doctors, perform ECG recordings, measure vital signs and prepare rooms and equipment to ensure a smooth patient experience.

You will welcome patients, manage registrations and appointments, assist with payments and administrative duties, and maintain confidentiality and cleanliness.