Clinic Assistant/ Patient Service Associate (Specialist Clinic)

Healthway Medical Enterprises; Singapore; On-site; SGD 22,000 - 36,000; Full time

Job summary

Healthway Medical Enterprises invites applications for a clinic receptionist role in Singapore. You will manage front desk operations, handle patient registrations and appointments, answer phones, assist doctors, and maintain a welcoming clinic environment.

The role includes dispensing medications, processing TPA/Medisave/Insurance claims, and supporting the Clinic Manager to ensure smooth clinic performance. Strong teamwork and patient service focus are essential.

Qualifications

• Diploma or equivalent educational background required.
• Strong communication and interpersonal skills essential.
• Motivated, independent and adaptable to change.
• PC/computer literacy; able to work in fast-paced environment.
• Good customer service orientation and teamwork.

Responsibilities

• Handle front desk: registrations, appointments, phone calls, and assist doctors.
• Dispense medications as needed and manage stock.
• Manage claims and documentation (TPA, Medisave, Insurance).
• Assist Clinic Manager with clinic performance with Operations support.
• Maintain clinic cleanliness and presentable appearance.
• Provide excellent customer service to patients.
• Oversee inventory standards for meds, supplies and equipment.

Skills

Interpersonal skills

Communication

Team player

Adaptability

Independent

Computer literacy

Education

Diploma in any discipline

GCE A Levels

O Levels

Higher NITEC

Tools

Microsoft Office

Job description

Responsibilities:

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.
• Dispensary of medication.
• Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations.
• Assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.
• Provide excellent customer service.
• Oversee and establishes inventory standards for medications, supplies and equipment. Stock taking and ordering of stocks.
• Maintenance of clinic’s cleanliness and appearance.
• Other duties as assigned.

Requirements:

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• PC / computer literacy and ability to work in a fast-paced environment.
• Good interpersonal skills, Service oriented and a good team player
• 5.5 days week