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KLHEALTH PTE. LTD. is seeking a clinic assistant to provide comprehensive patient care and clinical support in our aesthetics clinic.
You will greet patients, prepare them for treatment, and assist medical professionals with non-surgical procedures while ensuring rooms are clean and well-stocked. Responsibilities include managing patient records, coordinating appointments, educating patients on skincare products, and promoting skincare packages.
This role involves providing comprehensive patient care and clinical support in an aesthetic medicine clinic. You will greet and prepare patients for treatments, assist medical professionals with non-surgical aesthetic procedures, manage administrative tasks, and support the clinic's operations.
Greet and check-in patients, ensuring they feel welcome and comfortable
Obtain and record patient medical history and consent forms
Prepare patients for treatments and assist during procedures as needed
Provide post-treatment care instructions and follow-up communication
Assist medical professionals with aesthetic treatments such as Botox, fillers, laser treatments, chemical peels, and other non-surgical procedures
Ensure treatment rooms are clean, sanitized, and well-stocked with necessary supplies
Prepare and sterilize instruments and equipment
Schedule patient appointments and manage the clinic's calendar
Handle patient inquiries, both in-person and over the phone, providing information about services offered
Manage patient records and ensure all documentation is accurate and up to date
Adhere to all clinic policies and procedures, including health and safety regulations
Ensure compliance with medical standards and regulations
Educate patients about skincare products and post-treatment care items
Assist in the promotion and sale of skincare products and aesthetic packages
Maintain inventory of products and supplies, ensuring availability and proper stock levels
Report any incidents or concerns to the clinic manager or medical director promptly