Clinic Assistant

EU YAN SANG INTEGRATIVE HEALTH PTE. LTD.; Singapore; On-site; SGD 22,320 - 33,480; Full time

Job summary

EU YAN SANG INTEGRATIVE HEALTH PTE. LTD. is looking for a clinic staff member in Singapore to manage operational activities. Responsibilities include patient registration, cashier duties, handling inquiries, and assisting physicians during treatments.

The ideal candidate will possess excellent customer service skills, basic computer knowledge, and relevant experience is advantageous. Join us to contribute to our team's success and provide exceptional care to our patients.

Qualifications

• Excellent customer service and communication skills.
• Basic computer knowledge with Han Yu Pin Yin inputs.
• Relevant working experience is an advantage.

Responsibilities

• Responsible for all operational activities in the clinic.
• Register patients and manage consultation card filing.
• Perform cashier duties including daily cash reconciliation.
• Handle patients' inquiries over phone.
• Dispense medications and monitor stock.
• Assist physicians during treatments.

Skills

Customer service skills

Communication skills

Interpersonal skills

Basic computer knowledge

Job description

Roles & Responsibilities

Pre-requisites:

• Excellent customer service, communication and interpersonal skills
• Basic computer knowledge with Han Yu Pin Yin inputs
• Relevant working experience will be an added advantage

Responsible for all the operational activities in the clinic.

Duties at the reception counter include, but are not limited to the following:

• registration of patients including retrieving and filing of patients’ consultation cards and entering of patients’ details into the computer system
• cashier duties which include reconciliation of daily cash collection, preparing bank-in lists and depositing of cheques and cash.
• taking appointments (where applicable)
• taking phone calls and handling patients’ enquiries.

Duties at the dispensary include, but are not limited to the following:

• dispensing duties
• regular monitoring of stock and raising purchase orders
• receiving stocks
• month end stock take

Physicians’ assistance duties include, but are not limited to the following:

• checking and ensuring that treatment rooms are fully equipped at the beginning of the day
• assists physicians or chaperon male physicians when they are carrying out treatment and procedures for female patients.
• identify patient’s needs when they ring the call bells for assistance
• in-between patients tidying of treatment rooms
• ensuring that all equipment are duly switched off at the end of the day

Others:

• general housekeeping of the clinic including tidying of reception area, dispensary, consultation and treatment rooms.
• administrative duties e.g., petty cash management, sorting and distributing of incoming mails and documents received via courier / dispatch etc.
• perform any other duties that may be assigned from time to time