Client Relations & Support Specialist

AVARON PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

AVARON PTE. LTD. in Singapore seeks to strengthen client communication and understanding of needs through attentive service and collaboration with senior team members. The role emphasizes polite, clear, and responsive interactions to manage accounts and uphold professional standards.

Candidates will listen to client requirements, take precise notes, and promptly follow up on requests. The team values reliability, calm problem-solving, and continuous improvement in communication skills.

Qualifications

• Be polite, clear, and responsive in all client communications.
• Listen carefully to client needs and take accurate notes.
• Follow up promptly on requests and action items.
• Maintain a positive and professional attitude at all times.
• Support senior team members in managing client accounts.
• Build trust by being reliable and detail-oriented.
• Learn and apply company customer service standards.
• Handle basic client inquiries confidently and elevate when needed.
• Stay calm and solution-focused when issues arise.

Responsibilities

• Be polite, clear, and responsive in all client communications.
• Listen carefully to client needs and take accurate notes.
• Follow up promptly on requests and action items.
• Maintain a positive and professional attitude at all times.
• Support senior team members in managing client accounts.
• Build trust by being reliable and detail-oriented.
• Learn and apply company customer service standards.
• Handle basic client inquiries confidently and elevate when needed.
• Stay calm and solution-focused when issues arise.

Job description

AVARON PTE. LTD. in Singapore seeks to strengthen client communication and understanding of needs through attentive service and collaboration with senior team members. The role emphasizes polite, clear, and responsive interactions to manage accounts and uphold professional standards.

Candidates will listen to client requirements, take precise notes, and promptly follow up on requests. The team values reliability, calm problem-solving, and continuous improvement in communication skills.