Entry-Level Client Services & Communications Specialist

AVARON PTE. LTD.; Singapore; On-site; SGD 31,000 - 45,000; Full time

Job summary

AVARON PTE. LTD. in Singapore is seeking a proactive Customer Service Associate to engage with clients, understand needs, and respond with clear, respectful communication.

You will work closely with internal teams to ensure accurate notes, timely follow-ups, and reliable service delivery. Focus areas include listening to client needs, maintaining professionalism, and building trust through consistent performance.

Qualifications

• Polite, clear, and responsive in client communications.
• Listen carefully to client needs and take accurate notes.
• Follow up promptly on requests and action items.
• Learn and apply company customer service standards.
• Handle inquiries calmly and escalate when needed.

Responsibilities

• Daily Work Pointers: be polite, clear, and responsive in client communications.
• Listen carefully to client needs and take accurate notes.
• Follow up promptly on requests and action items.
• Maintain a positive and professional attitude with clients and internal teams.
• Support senior team members in managing client accounts and building trust.

Skills

Communication

Active listening

Time management

Customer service

Team collaboration

Job description

AVARON PTE. LTD. in Singapore is seeking a proactive Customer Service Associate to engage with clients, understand needs, and respond with clear, respectful communication.

You will work closely with internal teams to ensure accurate notes, timely follow-ups, and reliable service delivery. Focus areas include listening to client needs, maintaining professionalism, and building trust through consistent performance.