Client Communications & Support Specialist

AVARON PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

AVARON PTE. LTD. in Singapore seeks a customer service oriented professional to focus on clear communication and understanding of client needs. You will support senior team members in managing client accounts while maintaining a positive, professional attitude and collaborating with internal teams.

The role emphasizes listening, accurate note-taking, timely follow-up on requests, and a commitment to ongoing personal development to improve products, services and client expectations.

Responsibilities

• Daily Work Pointers
• Be polite, clear, and responsive in all client communications
• Listen carefully to client needs and take accurate notes
• Follow up promptly on requests and action items
• Maintain a positive and professional attitude at all times
• Support senior team members in managing client accounts
• Build trust by being reliable and detail-oriented
• Learn and apply company customer service standards
• Handle basic client inquiries confidently and escalat when needed
• Stay calm and solution-focused when issues arise
• Communicate clearly with internal teams
• Share relevant client feedback with colleaguesAsk questions and learn from team members
• Be open to feedback and continuous learning
• Improve communication and time-management skills
• Understand products, services, and client expectations

Job description

AVARON PTE. LTD. in Singapore seeks a customer service oriented professional to focus on clear communication and understanding of client needs. You will support senior team members in managing client accounts while maintaining a positive, professional attitude and collaborating with internal teams.

The role emphasizes listening, accurate note-taking, timely follow-up on requests, and a commitment to ongoing personal development to improve products, services and client expectations.