Client Success & Relationship Specialist

AVARON PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

AVARON PTE. LTD. is seeking a customer service-minded professional to support client communications and build strong relationships. You will listen to client needs, take precise notes, and follow up on requests to ensure satisfaction.

As part of a collaborative team, you will learn products and services, maintain professional standards, and continuously improve time management and communication skills in a fast-paced environment.

Qualifications

• Demonstrates polite, clear and responsive client communications.
• Listens carefully to client needs and records accurate notes.
• Follows up promptly on requests and actions.
• Maintains positive, professional relationships with clients and senior team members.
• Learns company customer service standards and applies them in daily work.

Responsibilities

• Communicate with clients clearly and politely in all interactions.
• Listen to client needs and take accurate notes for action items.
• Follow up promptly on client requests and commitments.
• Support team by sharing client feedback with colleagues.
• Stay calm, solution-focused when issues arise and escalate when needed.

Skills

Client communications

Active listening

Note-taking

Follow-up

Relationship building

Customer service

Time management

Team collaboration

Learning mindset

Job description

AVARON PTE. LTD. is seeking a customer service-minded professional to support client communications and build strong relationships. You will listen to client needs, take precise notes, and follow up on requests to ensure satisfaction.

As part of a collaborative team, you will learn products and services, maintain professional standards, and continuously improve time management and communication skills in a fast-paced environment.